Cancer Care Co-ordinator

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

**Band 4**:
**Main area**
- Admin and Clerical
- **Grade**
- Band 4
- **Contract**
- Fixed term: 12 months
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-5290610**Site**
- Nottingham Treatment Centre
- **Town**
- Nottingham
- **Salary**
- £25,147 - £27,596 per annum
- **Salary period**
- Yearly
- **Closing**
- 05/06/2023 23:59
- **Interview date**
- 07/06/2023**Job overview**:
An interesting and exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Dermatology Service at Nottingham University hospitals as a Cancer Care Co-ordinator.

**Main duties of the job**:
To support the Skin Cancer team in delivering a high standard of support to patients with cancer. This will involve being in daily contact with patients. The post-holder will be expected to support and signpost patients over the telephone and progress their care pathway in liaison with other colleagues and departments in the hospital. The post-holder will also be expected to be involved with Audit and Peer Review processes.

The post holder will need to be flexible and self-motivated with a good attention to detail and the initiative to work independently as well as a team. This post is key in providing high quality information and ensuring patient’s progress effectively on the cancer pathway.

The post holder will work closely with staff across the wider trust including clinicians, general managers, deputy managers, nurses, secretaries and other administrative staff.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity.

**Working for our organisation**:
Working in a friendly and welcoming environment, we are looking for someone who enjoys a challenge and who will thrive on the fast-paced work ahead. The post-holder will be an enthusiastic person, a team player with a ‘can do’ attitude; keen to build relationships across the organisation in order to improve the Trusts’ digital maturity and self-service use of data.

To achieve in this role the post-holder should be flexible enough to adapt to new technologies and at the same time equipped to shape the stack of existing solutions. It is crucial to have exceptionally strong attention to detail and a willingness to work around the needs of the team and organisation.

Our Trust provides hospital services to a growing population living across Nottinghamshire and the surrounding areas across three busy hospital sites therefore travel between hospital sites may be required. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available

**Detailed job description and main responsibilities**:
In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
- To work as a member of the Skin Cancer nursing team and providing patient coordination and care. The post holder will support ensuring a smooth and efficient service for patients by navigating and signposting them throughout their complex timed cancer pathway. Navigation will commence from the point of referral for suspicion of cancer and will support the cancer service in implementing and achieving the timed cancer optimal pathway, to achieve definitive diagnosis by day 28.
- Collaborate and communicate with the Skin Cancer team and wider Multi-disciplinary Team to ensure the provision of appropriate services to maximise the health and quality of life of the patient, improving the quality and efficiency of health care delivery. The post holder will act as a single point of contact for patients and their families and as a liaison point between team care members.
- Triage enquiries to the appropriate department within the hospital or community setting. Actively participate in the provision of routine information and advice, for patients and carers over the telephone, liaising with the Skin Cancer team as appropriate.
- The post-holder will identify and resolve barriers to patients’ care pathway, by communicating sensitively with patients throughout their cancer pathway and liaising with health professionals to ensure all tests and appointments are scheduled, booked into next pathway step and attended in a timely manner particularly diagnostic bundling in the care pathway (in accordance with national standards &Trust policies).

**Person specification**:
**Training & Qualifications**:
**Essential criteria**:

- 4 GCSEs (or equivalent) at Grade C or above including English Language
- NVQ Level 3 in Admin, Customer Services or a Health or Social Care qualification or equivalent experience

**Experience**:
**Essential criteria**:

- Significant admin experience including use of clinical systems
- Recent experience of working within an NHS setting
- Experience of handling highly sensitive information

**Desirable criteria**:

- Underst

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