House Manager

4 weeks ago

Knutsford, United Kingdom McCarthy Stone Full time

Do you take pride in delivering excellent customer service? 

Do you get satisfaction from a role that involves multi-tasking and finding solutions? 

Do you enjoy organising and facilitating social events? 

McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to join our team at Centennial Place in Knutsford.

Set in a thriving market town in Cheshire on the outskirts of the traditional cobbled streets of its town centre is McCarthy Stone's Knutsford Retirement Living development. This development features 46 one and two-bed luxury apartments. 

Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. 

Salary: £20,857.67

Benefits: Group personal pension, life assurance, Employee Assist Scheme,  and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. 
 
About the Role of a House Manager 

We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager’s key role is to enhance our Homeowner’s quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. 

Some of the House Manager duties within this role include: 

  • Welcoming new Homeowners and supporting them to settle into their apartments. 

  • Providing a professional front of house service and dealing all visitors in a friendly manner. 

  • Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. 

  • Working in collaboration with our partners and suppliers to ensure the smooth running of the estate 

  • Being the ‘face’ of McCarthy Stone for the families and friends of our Homeowners. 

  • Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. 

  • Managing the development –gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment 

  • Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. 

  • Ensuring that all Health and Safety requirements are adhered to. 

The successful candidate will have the following key competencies: 

  • Excellent communication skills with a real “can do” attitude. 

  • Extensive experience in a professional customer service orientated position. 

  • A professional approach with high quality standards. 

  • Thrives in a busy a varied role, where every day will be different. 

  • Be resilient and can problem solve effectively. 

  • An awareness of basic Health and Safety will be a distinct advantage. 

  • A good level of computer literacy including Microsoft Word and Outlook. 

  • Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. 

As part of Your McCarthy Stone, a successful and fast expanding national company, you’ll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. 

Could this role be the perfect job for you?  All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. 

McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. 

  • House Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy Stone Full time

    {"title": "House Manager Role Overview", "content": "McCarthy Stone's House Manager OpportunityWe are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.The successful candidate will be...

  • House Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy Stone Full time

    {"title": "House Manager Role Overview", "content": "McCarthy Stone's House Manager OpportunityWe are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.The successful candidate will be...

  • House Manager

    4 weeks ago

    Knutsford, United Kingdom McCarthy and Stone Full time

    Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to join our team at Centennial Place in...

  • House Manager

    6 days ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    {"title": "House Manager", "description": "About the RoleWe are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and enable them to maintain their independence.The successful candidate will be responsible for building a strong community with our homeowners through event coordination, regular meetings, and providing a...

  • House Manager

    6 days ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    {"title": "House Manager", "description": "About the RoleWe are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and enable them to maintain their independence.The successful candidate will be responsible for building a strong community with our homeowners through event coordination, regular meetings, and providing a...

  • House Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    {"title": "House Manager Role Overview", "content": "At McCarthy Stone, we are seeking a skilled House Manager to enhance the quality of life for our homeowners and maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.The successful candidate will be responsible for building a...

  • House Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    {"title": "House Manager Role Overview", "content": "At McCarthy Stone, we are seeking a skilled House Manager to enhance the quality of life for our homeowners and maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.The successful candidate will be responsible for building a...

  • Housing Officer

    3 months ago

    Knutsford, United Kingdom Securo group ltd Full time

    Job role: Housing Officer Days: Monday to Friday Times: 8am to 6pm Wage: £26 - £29K based on experience Location: Knutsford Essential skills: - A good working knowledge of Microsoft, Word, Excel, Outlook and Teams. **Responsibilities**: - Reporting - Client inductions - Client Welfare and Safeguarding - Data Tracking - Leadership - Engagement with...

  • Front of House Staff Member

    3 months ago

    Knutsford, United Kingdom Fork and Field Catering Full time

    While other duties may be required from time to time, the job is listed with the following responsibilities: - Assisting set up teams with the set up and clear down of events at our Cheshire sites. - Working with the existing front of house team to ensure all guests attending are served food and drinks to a high standard. - Reporting directly to the Front...

  • House Host

    3 months ago

    Knutsford, United Kingdom The Courthouse Full time

    This really is an exciting opportunity to join the Flat Cap team as a House Host in our group of boutique hotels inclusive of bars,restaurants and corporate space. The staff benefits and reward schemes are second to none. We provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled...

  • Event Supervisor

    4 months ago

    Knutsford, United Kingdom Owen House Wedding Barn Full time

    **Company description** Owen House Wedding Barn is a bespoke, unique and exclusive family run business based in Mobberley, right in the heart of the Cheshire countryside. Working at the barn gives employees experience of working at busy events. As employers, we have a work hard play hard attitude and we recognise and reward hard working staff. **Job...

  • Restaurant Operations Manager

    3 days ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    Restaurant Manager Job DescriptionWe are seeking an experienced Restaurant Manager to support our front of house team in our busy restaurant. As a key member of our team, you will be responsible for leading a shift, ensuring our guests receive the highest standards of service and want to return.Key Responsibilities:Support the front of house team during busy...

  • Restaurant Operations Manager

    3 days ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    Restaurant Manager Job DescriptionWe are seeking an experienced Restaurant Manager to support our front of house team in our busy restaurant. As a key member of our team, you will be responsible for leading a shift, ensuring our guests receive the highest standards of service and want to return.Key Responsibilities:Support the front of house team during busy...

  • Residential Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a customer-centric Residential Manager to exemplify the high-quality customer standards that we are renowned for. Our Residential Manager's key role is to enhance our residents' quality of life and enable them to maintain their independence.This is a diverse role encompassing high-level customer service and front-of-house and...

  • Residential Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom McCarthy and Stone Full time

    About the RoleWe are seeking a customer-centric Residential Manager to exemplify the high-quality customer standards that we are renowned for. Our Residential Manager's key role is to enhance our residents' quality of life and enable them to maintain their independence.This is a diverse role encompassing high-level customer service and front-of-house and...

  • Bar Operations Manager

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    About the RoleWe are seeking a highly skilled and experienced Bar Manager to join our team at Cottons Hotel & Spa. As a Bar Manager, you will be responsible for leading our front of house team and ensuring that our guests receive exceptional service.Key ResponsibilitiesTeam Management: Lead and motivate our front of house team to deliver excellent service...

  • Bar Operations Manager

    3 weeks ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    About the RoleWe are seeking a highly skilled and experienced Bar Manager to join our team at Cottons Hotel & Spa. As a Bar Manager, you will be responsible for leading our front of house team and ensuring that our guests receive exceptional service.Key ResponsibilitiesTeam Management: Lead and motivate our front of house team to deliver excellent service...

  • Restaurant Operations Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    About the RoleWe are seeking an experienced Restaurant Operations Manager to join our team at Cottons Hotel & Spa. As a key member of our front of house team, you will play a vital role in ensuring the smooth operation of our restaurant.Key ResponsibilitiesSupport the front of house team in delivering exceptional customer service during busy service...

  • Restaurant Operations Manager

    2 weeks ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    About the RoleWe are seeking an experienced Restaurant Operations Manager to join our team at Cottons Hotel & Spa. As a key member of our front of house team, you will play a vital role in ensuring the smooth operation of our restaurant.Key ResponsibilitiesSupport the front of house team in delivering exceptional customer service during busy service...

  • Bar Manager

    5 days ago

    Knutsford, Cheshire East, United Kingdom Cottons Hotel & Spa Full time

    {"title": "Bar Manager", "description": "Join Our Team as a Bar ManagerWe are seeking a skilled and experienced Bar Manager to lead our front of house team at Cottons Hotel & Spa. As a Bar Manager, you will be responsible for ensuring that our guests receive exceptional service and that our bar operations run smoothly.Key Responsibilities:Manage and develop...