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House Manager

2 months ago

Knutsford, Cheshire East, United Kingdom McCarthy Stone Full time
{"title": "House Manager Role Overview", "content": "McCarthy Stone's House Manager Opportunity

We are seeking a customer-centric House Manager to enhance the quality of life for our homeowners and maintain their independence. This diverse role encompasses high-level customer service, front-of-house, and facilities management.

The successful candidate will be responsible for building a strong community with our homeowners through event coordination, regular meetings, and addressing their priorities.

Key responsibilities include welcoming new homeowners, providing professional front-of-house service, and being the first point of contact for all homeowners.

The House Manager will work collaboratively with partners and suppliers to ensure the smooth running of the estate and manage the development's gardens and grounds.

Facilitating social interaction and ensuring a safe, secure, and well-maintained environment are also essential aspects of this role.

We are looking for an individual with excellent communication skills, a 'can-do' attitude, and extensive experience in customer service.

A professional approach, high-quality standards, and the ability to thrive in a busy and varied role are essential.

Basic Health and Safety awareness and computer literacy, including Microsoft Word and Outlook, are also required.

As part of McCarthy Stone, you'll receive training and support to help you meet your career goals.

We celebrate diversity and promote equality and inclusion amongst our colleagues.

", "requirements": ["Excellent communication skills", "Extensive experience in customer service", "Professional approach and high-quality standards", "Ability to thrive in a busy and varied role", "Basic Health and Safety awareness", "Computer literacy, including Microsoft Word and Outlook"]}