Senior Trust Medical Secretary

1 month ago


Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

Job summary

The Oral Health Outpatient encompasses a wide range of Services including Oral Maxillo Facial, Orthodontic, Restorative and Head & Neck Cancer Services.

Oral Health falls under the banner of the Head & Neck Directorate, which also comprises Ear, Nose and Throat.

Main duties of the job

You will be enthusiastic, motivated, hard-working person is required to assist with the smooth running of this busy department.

Act as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between consultants and patients as appropriate. Assist in the management of the office administration of the Consultant and designated clinical team. Provide an effective administrative secretarial service, ensuring continuity of service during the Consultant absence. For full details and competencies required, please see the job description.

You will also support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Job description

Job responsibilities

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Person Specification

Qualifications

Essential

RSA III or equivalent training or experience Good general standard of literacy and numeracy Knowledge of medical terminology/AMSPAR qualification

Experience

Essential

Significant Medical Secretarial experience Knowledge of relevant Clinical speciality Previous NHS experience, knowledge of the NHS agenda and government targets, implementing and proposing changes to policy within own work area

Skills

Essential

Able to work both independently and as part of a team Excellent verbal and written communication skills

Attitude, aptitude

Essential

Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion

  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    Our Cardiology services are some of the most advanced in the country, cover a range of services including our acute cardiology ward, angiography suite and our coronary care unit, which is the PPCI Centre for Norfolk. In addition to this we are the Norfolk Heart Attack Centre and winners of student placement of the year 2019. We are incredibly lucky to have...


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity to join the General Surgery Department. We are recruiting a Senior Trust Medical Secretary to join an established team within Emergency Surgery, working alongside administrative, medical and nursing teams. The role will support Emergency surgeons with their day-to-day management of clinics, theatres and provide an effective...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary This is where we need you! We are looking for a Trust Medical Secretary to join the Endocrinology & Diabetes Department. Are you methodical, conscientious, caring and people-focussed? Do you like working in a supportive team but happy with your own workload too, working in a busy environment? We are very proud of our department: the...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary This is where we need you! We are looking for a Trust Medical Secretary to join the Endocrinology & Diabetes Department. Are you methodical, conscientious, caring and people-focussed? Do you like working in a supportive team but happy with your own workload too, working in a busy environment? We are very proud of our department: the...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary An exciting opportunity has arisen within the Trauma and Orthopaedic department which is expanding with a New Orthopaedic Centre recently opened in 2024. We are looking for a Senior Medical Secretary to join our secretarial team within the Paediatric Department. This is a busy department comprising of surgical pre-assessment, outpatient...


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    The Gastroenterology department is committed to offering the best possible care to our patients and this requires dedication from all our staff and this role will be no exception. We will expect you to share our passion for achieving excellence in the care of our patients. You will work within a busy secretarial team based on West Block Level 4 in the...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job SummaryThe Oral Health Outpatient Department at the Norfolk and Norwich University Hospital is seeking a highly skilled and motivated Medical Secretary to join our team. As a Medical Secretary, you will play a vital role in the smooth operation of our department, providing administrative support to our Consultants and clinical teams.Main...

  • Medical Secretary

    3 months ago


    Norwich, United Kingdom Spire Healthcare Full time

    **Medical Secretary | Secretarial, Administrative, Customer Service | Full Time, 37.5hrs p/week | Permanent Contract | £11.99 p/hour | Norwich | Free Parking | Excellent Benefits** Spire Norwich Hospital have an exciting opportunity for a Medical Secretary to join their team on a full time, permanent basis. The purpose of this role is to provide an...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Job summary The ENT (Ear, Nose, and Throat) department, also known as Otolaryngology, is a medical specialty that focuses on the diagnosis and treatment of disorders related to the head and neck. ENT specialists, are trained to address a wide range of conditions that affect the ears, nose, throat, and related structures. Patients typically seek the...


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity to work with the Breast/Vascular and Thoracic teams within the General Surgery Department to help administer and support delivery of care to patients at the NNUH. You will be working as part of a very busy team of clinicians and administrators who deliver excellent care to our patients. If you are looking for a role that...

  • Medical Secretary

    2 months ago


    Norwich, United Kingdom Spire Healthcare Ltd Full time

    **Medical Secretary | Audio Typing, Administration, Secretarial | Part Time - 30 Hours Per Week | Permanent | Monday - Friday | Norwich | Free Parking | Excellent Benefits** **Duties and responsibilities** - To work as a member of a team within the Outpatient Department providing a secretarial and administrative service to consultants. - Accurately...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Please refer to the Job Description for the full specification of responsibilities and requirements for this post. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquires from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries,...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to complex enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible....


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. Support meetings with minute taking as necessary. Maintain diaries as appropriate Make Outpatient appointments as required and in response to urgent referrals, booking...


  • Norwich, United Kingdom Spire Healthcare Full time

    Trainee Medical Secretary | Secretarial, Administration | Full Time, 37.5 hours p/week | Monday - Friday | Permanent Contract | Norwich | Free Parking | Excellent Benefits | TRAINING PROVIDED Spire Norwich Hospital are recruiting for a Trainee Medical Secretary to join their established team on a full time, permanent basis where you will be based on site...

  • Medical Secretary

    2 days ago


    Norwich, United Kingdom Primary Care Careers Full time

    Job summary Lawson Road Surgery has an opportunity for a medical secretary to join their fantastic team on a part time basis, for hours per week. Main duties of the job This is an essential role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the practice clinical team. Providing a full...


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    This is a fixed term contract for 20 months* Are you our next apprentice medical secretary hero? Could you help us provide great patient support? Are you looking for an exciting challenge working as part of a busy team? If so, you could start off your career supporting the admin team within the Diabetes & Endocrinology department, working whilst studying...

  • Medical Secretary

    2 months ago


    Norwich, United Kingdom Primary Care Careers Full time

    **About the Role**: In this role you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Main duties are listed below however it should be noted that the under-mentioned duties and responsibilities do not cover the whole spectrum of activities,...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate...