Deputy Events Manager

2 months ago

Harrogate, United Kingdom Yorkshire Agricultural Society Full time

About us


Pavilions of Harrogate, a leading venue for weddings, meetings, and celebrations, & the Yorkshire Event Centre, an award-winning event venue, are established, and successful event venues located on the Great Yorkshire Showground. Both venues boast excellent location, facilities, and dedicated teams.

 

The success of every event is important as all our profits go towards funding the charitable activities of the Yorkshire Agricultural Society, which was formed in 1837, to support, food, farming, and the countryside.


What we can offer you


  • 26 days holidays (plus Bank Holidays) 
  • 20% discount in our onsite award-winning Farm shop Fodder
  • 50% discount at Harrogate Sports and Fitness centre
  • Monthly perks and 2 x staff social events
  • Pension 12% employer contribution
  • Access to an Employee Assistance Programme and a GP helpline
  • Subsidised private healthcare scheme
  • Non-Contributory life assurance of 4x annual salary
  • Complimentary Great Yorkshire Show tickets after qualifying period
  • Free Parking
  • Work life balance
  • Time off during Christmas period


Key Responsibilities


  • To be an integral part of the events team.
  • Contribute to the overall organisational goals.
  • Display the values of the Society.
  • Support the Operations Managers and Event Managers in the successful delivery of events.
  • Manage all contractors, sub-contractors and casual workers as required by events.
  • Ensure the venue is excellently presented assisting with the cleaning of the venue, including floors, kitchens, toilets and any other areas so they meet the company standards for cleanliness.
  • Ensure the venue is prepared for arrival according to the client's specification, setting out furniture, installing electrical cables and AV equipment etc. This is a hands-on role. 
  • Ensure clients expectations are met and where possible exceeded.
  • Ensure a positive customer experience by overseeing all aspects of their experience.
  • Support the sales team with show rounds and proposals by providing operational knowledge and guidance.
  • Work as part of the events team to ensure efficiency and control costs to deliver expected margins.
  • Ensure the health, safety & wellbeing standards are continually monitored and where possible improved. Play an active part carrying out any testing requirements according to legislation and our H/S policies.
  • Encourage a one team environment.
  • Identify opportunities to improve operational performance and visitor experience.
  • Ensure the completion of stock takes and equipment auditing as required.
  • Ensure the service of alcohol complies with our Premises License and is delivered to the expected standard.

 

It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.

 

General Responsibilities

 

The Society is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation.

To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.

To be an ambassador of the Society values.

 

Purpose of the Role


To work as part of the operations team in our event venues to ensure the continued success of the organisation. Working closely with the Operations Managers and Event Managers to deliver safe and successful events.


Our Proud Values 

 

Professional - we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.

 

Respectful - we are kind, courteous and considerate; we are mindful of others. We are happy, friendly and create a productive, fun, working environment.

 

Open-minded - we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.

 

United - we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.

 

Dedicated - we are focused, loyal and ready to help each other. We are committed to going the extra-mile to deliver a first-class service to everyone we work with.


Personal Skills


  • Influential personality.
  • Superb interpersonal skills.
  • Outstanding teamwork qualities.
  • Ability to identify issues and develop innovative solutions.
  • Excellent verbal and written communication skills.
  • Excellent presentation, courteous and professional.
  • IT knowledge including Microsoft Office Software Suite, E500 Event Management
  • Focus, thoroughness, and keen attention to detail.
  • Natural problem solver.
  • Excellent planning & organisational skills.
  • Remains calm and focussed when under pressure.
  • Driving License


Experience & Qualifications


  • Experience of events planning, management, or operational delivery.
  • Experience in client and stakeholder management.
  • Experience working in a team.
  • Event related qualifications
  • Health & Safety qualifications ( training provided)
  • Personal License Holder (training provided)
  • Accredited SIA Door Supervisor ( training provided)
  • First Aider ( training provided)
  • Fire Warden ( training provided)


  • Practical skills associated with event delivery including:


  • Forklift/ Telehandler
  • IPAF 3a & 3b (Scissor Lift & Cherry Picker)
  • Manual Handling
  • Knowledge of temporary Electrical installations
  • Installation of networking, broadband, wi-fi & telephone communications
  • Installation of AV & PA systems
  • Setting up of the venue for a variety of events including furniture and equipment
  • Cleaning and waste management


Training provided for event delivery

  • Deputy Manager

    1 day ago

    Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time

    About The Nelson InnWe are seeking a highly skilled and experienced Deputy Manager to join our team at The Nelson Inn. As a Deputy Manager, you will play a key role in leading our team and ensuring the smooth operation of our pub.Key ResponsibilitiesAssist the Pub Manager in leading the team and running the pubManage busy services and plan and run special...

  • Deputy Manager

    2 days ago

    Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time

    About The Nelson InnWe are seeking a highly skilled and experienced Deputy Manager to join our team at The Nelson Inn. As a Deputy Manager, you will play a key role in leading our team and ensuring the smooth operation of our pub.Key ResponsibilitiesAssist the Pub Manager in leading the team and running the pubManage busy services and plan and run special...

  • Deputy Manager

    7 days ago

    Harrogate, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? Wed love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!Your Bread and Butter Basic up to £32,000?plus tronc (thats your card tips that are paid into your bank)...

  • Deputy Manager

    3 weeks ago

    Harrogate, HG1, Harrogate, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? Wed love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!Your Bread and Butter Basic up to £32,000?plus tronc (thats your card tips that are paid into your bank)...

  • Deputy Manager

    15 hours ago

    Harrogate, HG1, Harrogate, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We'd love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!Your Bread and Butter Basic up to £32,000?plus tronc (that's your card tips that are paid into...

  • Deputy Manager

    2 months ago

    Harrogate, United Kingdom Brunning & Price Limited Full time

    Deputy Manager - The Nelson Inn, Harrogate Harrogate, North Yorkshire, United Kingdom Permanent Package up to £34,000 including Tronc Plus great cash tips, overtime and benefits Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We’d love you to join us...

  • Deputy Events Coordinator

    22 hours ago

    Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time

    About Yorkshire Agricultural Society and Our Venues The Yorkshire Agricultural Society is a renowned organization dedicated to showcasing agriculture, horticulture, and rural life through its prestigious events and venues. Our flagship locations, Pavilions of Harrogate and the Yorkshire Event Centre, situated within the Great Yorkshire Showground, are...

  • Deputy Events Coordinator

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time

    About Yorkshire Agricultural Society and Our Venues The Yorkshire Agricultural Society is a renowned organization dedicated to showcasing agriculture, horticulture, and rural life through its prestigious events and venues. Our flagship locations, Pavilions of Harrogate and the Yorkshire Event Centre, situated within the Great Yorkshire Showground, are...

  • Deputy Manager

    2 months ago

    Harrogate, United Kingdom Creative Support Full time

    Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible? We are seeking two warm, compassionate and proactive Extra Care Deputy...

  • Deputy Manager

    3 months ago

    Harrogate, United Kingdom Creative Support Full time

    Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible? We are seeking two warm, compassionate and proactive Extra Care Deputy...

  • Deputy Manager

    3 months ago

    Harrogate, United Kingdom Creative Support Full time

    Do you have the commitment, energy and person-centred values to make a real difference to the lives of older people with care and support needs? Are you passionate about enabling people to enjoy a good quality of life in extra care housing while remaining as independent as possible? We are seeking two warm, compassionate and proactive Extra Care Deputy...

  • Event Manager

    3 months ago

    Harrogate, United Kingdom Yorkshire Agricultural Society Full time

    Are you eager to make your next move in your events career?Do you want a role within a fun team that offers variety from day to day? This isn't just 9-5...Would you enjoy problem solving with clients in our award-winning venue?If so, we have a fantastic opportunity to join our operations team at Pavilions of Harrogate.About usPavilions of Harrogate, a...

  • Deputy Manager

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? Wed love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!The full job description covers all associated skills, previous experience, and any qualifications that...

  • Deputy Manager

    1 day ago

    Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time

    Leadership Opportunity at The Nelson InnWe are seeking a highly motivated and experienced Deputy Manager to join our team at The Nelson Inn. As a Deputy Manager, you will play a key role in leading our team and contributing to the success of our pub.Key Responsibilities:Team Leadership: Lead and motivate our team to deliver exceptional customer service and...

  • Deputy Manager

    1 day ago

    Harrogate, North Yorkshire, United Kingdom The Nelson Inn Full time

    Leadership Opportunity at The Nelson InnWe are seeking a highly motivated and experienced Deputy Manager to join our team at The Nelson Inn. As a Deputy Manager, you will play a key role in leading our team and contributing to the success of our pub.Key Responsibilities:Team Leadership: Lead and motivate our team to deliver exceptional customer service and...

  • Deputy Manager

    2 days ago

    Harrogate, North Yorkshire, United Kingdom CREATIVE SUPPORT Full time

    About the Role:Creative Support is seeking two warm, compassionate, and proactive Extra Care Deputy Managers to provide person-centered care and support to our service users. As an Extra Care Deputy Manager, you will assist the Extra Care Registered Manager in the operational management of the service, ensuring the highest standards of care are provided.Key...

  • Event Operations Coordinator

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time

    Are you ready to elevate your career in event management?We are seeking a dedicated professional to become an integral part of our operations team at Pavilions of Harrogate.About UsPavilions of Harrogate is a premier venue for various events, including conferences, exhibitions, and celebrations. Our venue is renowned for its excellence and is committed to...

  • Event Operations Coordinator

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Yorkshire Agricultural Society Full time

    Are you ready to elevate your career in event management?We are seeking a dedicated professional to become a vital part of our operations team at a prestigious venue.About UsThe Yorkshire Agricultural Society is renowned for hosting a variety of events, including conferences, exhibitions, and celebrations. Our venue is dedicated to supporting charitable...

  • Deputy Manager

    4 weeks ago

    Harrogate, Yorkshire, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? Wed love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!Qualifications, skills, and all relevant experience needed for this role can be found in the full...

  • Deputy Manager

    1 month ago

    Harrogate, Yorkshire, United Kingdom The Nelson Inn Full time

    Are you passionate about creating an atmosphere where every pint poured, meal served and smile shared leads to an unforgettable pub experience? We'd love you to join us in leading our amazing team and raising the bar as a Deputy Manager at The Nelson Inn!Qualifications, skills, and all relevant experience needed for this role can be found in the full...