Supervisor - MK Dons amp Silverstone

2 months ago

Towcester, United Kingdom Castore Full time

Castore exists for one single reason to makeathletes better. Our ethos is built upon the philosophy ofBETTER NEVER STOPS an ideal deeplyinfused in our DNA and something we strive to live every singleday. We utilise advanced engineering and unique technical fabricsto create the highest quality sportswear in the world for athleteswho demand the very best. Designed with a passion for innovationwith specialist features to help to optimise athletic performancein all conditions.

The founders vision is tobuild Castore into a brand respected across the globe for a deepand unrelenting commitment to engineering the highest qualitysportswear in the world with no stone left unturned in its searchfor innovation and performance enhancement.

Thesportswear market has been dominated by a small clique ofmassmarket brands and the vision is for Castore to be a premiumalternative to these the natural brand of choice for discerningathletes who demand the verybest.

Whats theJob

As a Supervisor you are theultimate Service Role Model in our store. Along with the Managersyou are responsible for creating a world class shopping environmentfor our customers. You lead the team setting the pace driving theproductivity whilst maintaining a positive and fun environment. Youinspire the teams by showcasing what great lookslike.

You will be responsible for leading theteam day to day in all areas of the store deputising for theManagers ensuring both the sales floor and behind the scenes runssmoothly. You are an excellent communicator and always work withpace and authority getting the best from theteam.

This role will be basedat both MK Dons and Silverstone. The successful applicant will needto be able to travel to bothsites.

What will Ido

Supervise team members induties and performance providing feedback where necessary andreporting team strengths and weaknesses to management.
Motivate guides and mentors team members to exceed goals andcreates a positive environment during shifts.
Train newteam members in company standards customer service and jobduties.
Work with other supervisors and management to setand evaluate stock logistics projects and overallgoals.

DrivingResults:
Clearly communicates with and directsthe team to ensure all tasks are delivered.
Drives anybusiness initiatives and encourages and supports the team todeliver the targets set e.g. email capture.
Supports theManagers to achieve all targets set for the team.
Buildsrelationships across the Business to share bestpractice.

CommercialFlair:

Make commercial decisions andsuggestions to improve Business performance.
Drives theteam to ensure l Store standards meet the Company expectationcreating the right shopping experience for our customers Ensuresthe team deliver all sizes out and escalates to the Managers anyissues that prevent the stock being there for ourcustomers.
Uses all Business reports available toeffectively identify risks and opportunities and can use thereports on store visits.
Aware of what the competition isdoing on the high street and Internet supporting the Managers toensure we are always a step ahead providing a unique shoppingexperience

Developing theBest:

Takes ownership ofyour own development acting as a role model for the team
You support the Manager recruit new team members and act as a coachfor them.
Helps the Managers create a culture wherewellbeing matters good performance is rewarded and recognised andbuilds a community which people want to be part of.
Canadapt your style and approach to fit the needs of the teamunderstanding how your actions might impact someindividuals.

Operations:

Able to spot potential risks and takes action where appropriatealways escalating them to a Manager
Takes accountabilityfor the Health and Safety of customers and the team taking actionto reduce risks where appropriate and there by supporting theManagers to meet all H&S requirements
Supportsthe operational running of the store holding the store and leadingthe team acting as a key holder and ensuring that all proceduresare adhered to
Is aware of the impact that Stockloss andmarkdowns have on the store and supports controllingthis

FutureFocus:

You are aware of the day today in store planning the weeks ahead that are relevant to yourrole ensuring the team are in place and aware of future eventscoming up i.e. stock takes layout changes promotional activityetc.
You embrace new technology and Business initiativescoaching the team to understand the importance and commercialimpact of moving to be a multichannel brand allowing customers toshop online and instore.

What skills andqualities will Ineed

Keyskills:

  • Ideally have workedwithin a supervisory or management role in a customer facingenvironment
  • Retail exposurebeneficial
  • The ability to thrive in a salestargetedenvironment

Personalqualities:

  • Outstandingwritten and verbal communication skills
  • Adesire to use your initiative to solveproblems
  • Proven leadershipability
  • Decisionmaking
  • ExcellentInterpersonal skills
  • Adaptable tochange
  • Timemanagement
  • Conflictresolution
  • Excellent teamplayer
  • Mentorship
  • Passionfor the brand

What WeOffer

  • Competitivesalary
  • A chance to build a career with a fastpaced high growth brand

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