Catering Assistant

7 months ago

Towcester, United Kingdom Silverstone Circuits Ltd Full time

**Job Purpose**

To assist the Catering Supervisor and Catering Event Supervisor of all on-site small, medium and large corporate events in accordance with the Duty or Senior Managers brief, company policies and procedures. Assist the Catering Events Supervisor in upholding procedures and site wide policies ensuring they are kept up to date with current practice and standards.

To help ensure that at all times the job holder has full awareness of the company's customer care goals and they use best endeavours to ensure they are implemented through their own actions and attitude by entering into the team spirit, having a polite manner and anticipating visitor requirements.

you will help grow the business through introducing new ideas and concepts.

**KEY RESPONSIBILITIES**
- To assist the Senior Supervisor, Supervisors and Duty Managers on all small, medium and large sized events.
- Responsible for documenting correctly all food safety and health and safety paperwork
- Responsible for the set up and de rig of the event and equipment ensuring that the site and venue are returned to the state it was handed over and complies with company standards
- To support the Senior Supervisor, Supervisors and Duty event Managers in the set up and delivery of small, medium and large-scale events
- To ensure that relevant Food Hygiene, Food Allergen and Safety Regulations and Licensing laws are always adhered to
- Delivering first class service in all instances
- Assisting client/event attendees with any ad-hoc requests that may arise and understanding when to escalate to a supervisor if support is required
- Actively working to ensure everyone that attends an event at Silverstone leaves having had a positive experience and wishing to return
- Respond proactively to any unexpected changes in daily role and responsibility the event may require
- Ensure that all food is served and presented in accordance with company standards.
- Operate till systems on events when required.
- To support where required in documenting correctly all food safety and health and safety paperwork

**TEAM RESPONSIBILITIES**
- To work as part of a team to ensure the commercial and operational success of the events
- Create a positive, proactive culture and environment within the event and department
- Always promote the professional image of the company by ensuring high standards of both professionalism and personal presentation

**KEY RELATIONSHIPS**
- Corporate Events Team
- Retail Catering Team
- Kitchen Catering Team
- Logistics and Facilities Manager

**KNOWLEDGE, SKILLS AND QUALIFICATIONS**
- 1 year experience working in Conference and Banqueting, Hospitality or Event environment (desirable but not essential)
- Experience within a small, medium to large scale corporate and/or venue environment (desirable)
- Have a hands on approach
- Ability to take ownership and problem solve, is proactive and self-motivated
- Works well as a team player and uses own initiative
- Passionate about customer care
- First class 'host' skills
- Excellent eye for detail, with strong organisational, time management and interpersonal skills
- Willing to go the extra mile for the customer
- Demonstrates conviction in finding innovative approaches to solutions
- Accepts and meets stretching targets

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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