JavaScript Developer – Contact Centre
2 weeks ago
JavaScript Developer – Contact Centre
KEY ACCOUNTABILITIES:
You will support in the design, development and ongoing support of major business applications. You will use web technologies to support continuous improvement of services to our customers and internal stakeholders You will develop generic, reusable, and scalable tools that can provide value beyond their original use-casesMAIN ACTIVITIES:
Translate business requirements into functional and technical requirements. Create technical designs with the view to implementing these solutions in an n-tier environment, considering performance, scalability and impact on existing systems and the running of the business. Develop solutions adhering to technical designs, business requirements and development standards. Ensure projects are delivered on time and meet business requirements. Test and document applications. Follow company guidelines for deployment and change control. Provide accurate development estimates, deliver complete components / solutions on schedule.KEY SKILLS:
Essential
Ability to quickly learn new or unfamiliar technology and. Well versed in the following web and software development tools and methodologies: JavaScript NodeJS React Web API AJAX HTML/CSS/Bootstrap Webhooks Able to work independently to design and build a functional software product Able to test and critically review code of your peers Able to write maintainable, well documented, code Able to work with other developers to contribute to the development of a single productDesirable
Experience with C# Experience with Azure services Understanding of web and software hosting technology and configuration Previous development experience with Zendesk, Twilio, and BotpressWho are Ventrica?
Ventrica is a forward-thinking, fast-growth customer management business that provides outsourced customer service for an array of blue-chip brands. In 2022 we were awarded Gold for Most Effective Application of Technology, and Silver for Outsourced Contact Centre of the Year at the prestigious European Contact Centre & Customer Service Awards. We were also awarded Gold for Manager of the Year, and Silver for Head/Director of the Year at the UK National Contact Centre Awards.
-
Software Developer – Contact Centre
2 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeSoftware Developer – Contact Centre KEY ACCOUNTABILITIES: You will lead the design, development and support of major business applications. MAIN ACTIVITIES: Translate business requirements into functional and technical requirements. Create technical designs with the view to implementing these solutions in an n-tier environment, taking into...
-
JavaScript Developer
4 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeJavaScript Developer - BPO KEY ACCOUNTABILITIES: You will support in the design, development and ongoing support of major business applications. You will use web technologies to support continuous improvement of services to our customers and internal stakeholders You will develop generic, reusable, and scalable tools that can provide value...
-
JavaScript Developer
1 month ago
Southend-on-Sea, United Kingdom Ventrica Full timeJavaScript Developer - BPO KEY ACCOUNTABILITIES: You will support in the design, development and ongoing support of major business applications. You will use web technologies to support continuous improvement of services to our customers and internal stakeholders You will develop generic, reusable, and scalable tools that can provide value...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Contact Centre Advisor** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,000 per annum plus bonus and...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Advantis Full time**Advantis is a leading debt collection company located in an historic grade 2 listed building in the heart of the city of Stoke-On-Trent. Our clients are some of the UK’s largest Utility, Retail and Government bodies. We have over 200 people across our teams who are all energetic, caring and have a good sense of humour, making us a great place to...
-
Contact Centre Coordinator
4 weeks ago
Stockton-on-Tees, United Kingdom Priory Group Full timeContact Centre Coordinator Reference PRI97335 Location Customer Service Centre, Ground Floor, Admiralty House, 9 Fudan Way, Stockton on Tees, TS17 6EN Priory Group Division Central Services Salary £23,400 per annum Hours 37.5 Vacancy Type Permanent - Full Time Job Advert - Division Information When you join...
-
Day Centre Operative
2 weeks ago
Southend-on-Sea, United Kingdom CV-Library Full timeDay Centre Coordinator – Supporting Individuals to Overcome Rough Sleeping Are you passionate about making a difference in the lives of those experiencing homelessness? An exciting opportunity has arisen for a Day Centre Coordinator to oversee the smooth running of a direct access day centre, providing essential services and tailored support to those...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom AAH Pharmaceuticals Full time**About The Role**: **About the role** As a Contact Centre Advisor at AAH, your main responsibility will be to promptly answer inbound calls from customers and colleagues across the UK. Working within given targets will be a key focus of this role, whist always offering excellent customer service You will take new orders over the phone and deal with order...
-
Contact Centre Advisor
2 weeks ago
Walton-on-Thames, Surrey, United Kingdom Grand Union Full timeAbout the RoleWe're looking for a skilled Customer Contact Advisor to join our team, who will be responsible for handling customer inquiries and resolving issues in a timely and efficient manner. As a Customer Contact Advisor, you will work closely with our customers to understand their needs and provide them with the support they require.The ideal candidate...
-
Frontend Developer
6 months ago
Southend-on-Sea, United Kingdom Oho Group Full timeReact Frontend Developer (Full-Time, London, Hybrid, Permanent) Leading advanced data analytics company are looking for Frontend Developers with React experience (JavaScript or Typescript). With nearly 20 years in the industry, have developed a highly advanced research and trading platform that is low latency, high performing, and used across the world. ...
-
Customer Success Engineer
4 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Success Engineer - BPO This role suits someone with previous Zendesk experience who wants more exposure to designing, building and supporting instances across multiple verticals and sectors. Responsibilities: Administer and Manage implementing client solutions using Zendesk and other contact centre software as needed. Support,...
-
Customer Success Engineer
3 weeks ago
Southend-on-Sea, United Kingdom Ventrica Full timeCustomer Success Engineer (Zendesk) This role suits someone with previous Zendesk experience who wants more exposure to designing, building and supporting instances across multiple verticals and sectors. Responsibilities: Administer and Manage implementing client solutions using Zendesk and other contact centre software as needed. Support,...
-
Contact Centre Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Vodafone Full timeJob OverviewVodafone UK empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability, and customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.Key Benefits:Proud to be certified as a Great Place to Work and committed to...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Contact Centre Advisor - Stoke-on-Trent** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,400 per annum plus bonus and...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Contact Centre Advisor - Stoke-on-Trent** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: up to £29,000 OTE Location: Head...
-
Senior Software Developer
3 weeks ago
Southend-on-Sea, Southend-on-Sea, United Kingdom Focus Cloud Full timeJob Description: As a full stack developer with a focus on backend systems, you will have the opportunity to work with a dynamic team to design and implement scalable and efficient software solutions. Responsibilities:Design and implement backend systems using JavaScriptCollaborate with the development team to ensure seamless integrationParticipate in code...
-
Head of Contact Centre
6 months ago
Newark-on-Trent, United Kingdom CCA Recruitment Full time**Role: Head Of Contact Centre** **Salary Range: £60,000.00 - £80,000.00** **Working Arrangement: Hybrid working - 3 days a week in the office.** **Location: Newark** Are you ready to lead, drive success and innovate within a fast paced environment based within Financial Services? If so my client who has 20 years in the debt advice and debt management...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Contact Centre Advisor** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,000 per annum plus bonus and...
-
Contact Centre Advisor
6 months ago
Stoke-on-Trent, United Kingdom Holdcroft Full time**Contact Centre Advisor - part-time** Do you have excellent customer service skills and are looking for a new and exciting challenge? Providing support and assistance as part of our After Sales Team, you will book our customers in for service and MOT suggesting suitable aftercare products or services. **Salary**: £22,000 per annum (pro rata) plus bonus...
-
Contact Centre Sales Adviser
6 months ago
Stoke-on-Trent, United Kingdom Vodafone Full time**Contact Centre Sales Adviser**: Location: Stoke-on-Trent Contact Centre - Office Based **Salary**: £22,652 Basic Salary plus uncapped commission and Vodafone benefits Working Hours: Full Time 37.5 hours a week - Monday to Sunday between the hours of 8am and 8pm **Who We Are** We’re a global technology communications company that empowers people and...