Partner Manager

4 weeks ago

Manchester, United Kingdom SafetyCulture Full time
SafetyCulture is a customer and product-lead SAAS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. The company started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester, Amsterdam and Manila. We are continuously building a technology platform and products that gives front line workers a voice and leaders the visibility to make smart decisions in driving safety, quality and continuous improvement.Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?"Our values are what we live by and how we behave internally. They define who we are, and are the driving force behind our actions, decisions and behaviours. They are the pillars that support our customers and our people to do their best work everyday, you can find out more via this link - We are growing as a company and looking for self-motivated people that value collaboration, trust, growth and are customer obsessed.Due to significant growth in SafetyCulture’s partner program, we are seeking a Partner Manager to join our growing team. The Partnerships team is dedicated to developing revenue-generating relationships that will drive SafetyCulture's continued growth across the UKIMEA region. This presents an exciting opportunity to be a foundational member of the team and contribute to the growth of our partnership program.This role is an individual contributor position, reporting to the Head of GTM (UKIMEA) and working closely with the Director of Partnerships. The role is focussed on working with the SafetyCulture go-to-market (GTM) team to transform our partners into SafetyCulture's most enthusiastic advocates.

How you will spend your time:

Own the recruitment and qualification of partners that align to the partnerships and GTM strategy. Articulate how SafetyCulture’s solutions add value to partners and their customers. Manage end-to-end enablement journey, covering sales, product, commercial, implementation, and process enablement. Own and manage the partner portal, ensuring assets are updated in collaboration with marketing/enablement. Conduct in-person and online demonstrations of SafetyCulture's solution to partners and their customers. Support partner activation through account mapping, co-sell activities, and manage the lead/deal registration process. Manage lead/deal registration processes, ensuring adherence to predefined rules of engagement. Assist partners through coupon code process for self-serve opportunities. Work with sales leadership to allocate qualified opportunities, orchestrating co-sell activities between the partner and GTM teamWork with marketing to create self-serve marketing packs and activate partnerships through events and webinars. Collaborate with GTM to identify opportunities for partners to help with existing customers. Set up multi-org for partners with more than one account. Monitor partner revenue and pipeline metrics to ensure attainment against targets. Ensure referred customers receive proper support and provide customer success services if needed for renewal. Conduct group training sessions, act as internal advocate for partnerships, and own all aspects of partner management.

About you:

Possess 3-5 years of experience in a customer-facing role, showcasing a commitment to cultivating enduring relationships with both customers and colleagues. Demonstrate initiative as a self-starter with creativity and confidence in presenting ideas in undefined environments. Be self-motivated with a proactive mindset, showcasing tenacity to surpass goals. Exhibit active listening skills, addressing partner pain points with decisive action. Demonstrate exceptional resilience, adapting to change and maintaining a positive attitude in high-pressure situations. Flourish in a dynamic, fast-paced environment, exhibiting adaptability to change. Excel at building relationships and influencing C-level decision-makers. Proficient in crafting and delivering compelling presentations and product demonstrations. Communicate clearly and effectively, both verbally and in writing, maintaining a vibrant and energetic attitude for achieving goals collaboratively. Collaborate seamlessly with cross-functional teams, emphasizing the importance of giving and receiving feedback for effective teamwork and program progression. Possess robust project management skills to coordinate and execute joint initiatives with partners. Demonstrate a keen ability to analyze complex challenges, develop innovative solutions, and implement effective problem-solving strategies to drive successful outcomes.

Nice to have:

Showcase deep understanding of SafetyCulture's SaaS solutions, effectively articulating features, benefits, and competitive advantages. Extensive experience in channel/partnerships roles, focusing on achieving revenue-based outcomes.

More than a job:

Equity with high growth potential, and a competitive salary Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office Access to professional and personal training and development opportunities Hackathons, Workshops, Lunch & Learns We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy Quarterly celebrations and team events, including the annual Shiplt global offsite On-site gym, table tennis, board games, books library, and pet-friendly offices We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . You can find out more about life at SafetyCulture via , , and .More than 28,000 organisations use our flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

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