Account Manager

5 months ago

Littlehampton, United Kingdom Advanced Energy Full time

Prospects and penetrates existing and new accounts within a specified region or territory (UK and Ireland) to identify and pursue product and service opportunities in a variety of processes and applications, manage all aspects of sales and support activities at those accounts and/or assigned territories, and increase sales revenues and customer satisfaction. May travel to support customers.

ESSENTIAL RESPONSIBILITIES:

1. Identifies, qualifies, and pursues sales opportunities at existing and new accounts within assigned area.

2. Coordinates activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts.

3 Supports distributors in indentifying, qualifying, and pursuing sales opportunities at existing and new accounts within assigned area.

4 Penetrates all levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of customer issues.

5.. Produces quotations and books orders for all sales activity at assigned accounts.

6. Provides initial level of technical support at accounts.

7. Arranges for advanced levels of support from AE customer service, applications, engineering, marketing, etc.

8. Develops account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc.

9. Produces and updates account strategies and tactics.

10. Forecasts sales in accordance with AE processes and procedures.

11. Works closely with AE marketing and Engineering to ensure rapid response to opportunities and effective solution to customer issues at account.

12. Travels as needed to properly perform all aspects of duties for remote customers.

13. Performs other duties as requested.

WORK ENVIRONMENT:

Works in a standard office environment and uses general office equipment (phone, PC, copier, fax machine, etc.).

 Local travel is required; approximately 20-40% should be expected.

SKILLS:

1. Proven sales aptitude and sales skills, both tactically and strategically.

2. Good working knowledge of thin film, semiconductor,and advanced coatings processes.

3. Excellent communication skills -- in writing, by phone, and group and one-on-one presentations.

4. Excellent organizational skills with attention to detail.

5. Ability to condense information into action lists.

6. Ability to exercise strong follow-up on commitments.

7. Strong team player.

8. Good problem solving skills and strength in managing conflicts.

9. Computer literacy with confidence in using Windows, spreadsheets (Excel), word processors (Word)and presentation graphics (PowerPoint) and CRM.

10. Ability to comprehend and relate technical product and process specifications.

EXPERIENCE:

Essen tial:

5+ years semiconductor equipment or component sales experience, preferred in power electronics used for plasma based vacuum applications

Proven experience selling and/or supporting a variety of high-tech accounts.

Working knowledge of thin film industry very important -- semiconductor, , or advanced coatings.

Prefer experience with vacuum science and plasma processing systems

EDUCATION:

Essen tial:

Degree in Electronic Engineering, BSEE or equivalent education and/or experience

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