Receptionist / Administrator

3 months ago


Doncaster, United Kingdom Rotherham Doncaster and South Humber NHSFT Full time

Job summary

Receptionist / Administrator

Aspire Drug and Alcohol Services are provided in partnership by Rotherham Doncaster and South Humber NHS Trust (RDaSH) and The Alcohol and Drug Service (ADS). We pride ourselves on being innovative and forward thinking, and work closely with the recovery communities we serve to provide flexible, responsive services, which offer the best possible recovery outcomes for all our service users.

To provide a comprehensive administration and clerical support service to an identified pathway within Aspire . To include the organisation of clerical workload, management of medical records and related documents, receptionist and call handling duties, working over four base points.

This will include dealing with queries from service users, relatives and carers, inputting and updating data relating to the service and working with clinicians and partners for the service delivery.

Main duties of the job

To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, visitors, other Trust staff and external agencies.

Create and maintain, up to date computerised patient records and recall systems on SystmOne.

Update new referrals on to SystmOne. Maintain current referrals and end where advised to do so.

Provide an efficient and timely photocopying and scanning service to the team.

Maintain, scan and file paper records and information as appropriate, in line with records management principles.

Assist in the production of high quality documentation, using Microsoft Word and SystmOne, including confidential letters, non-accidental injury reports, case conference reports, housing reports etc.

Liaise between clients, professional staff and other multi-agency partners as required.

Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

Job description

Job responsibilities

Please view the attached job description and person specification to view the full details about the role.

Person Specification

Qualifications

Essential

RSA stage II typing/word processing or equivalent

Experience

Essential

Experience of using Microsoft Office applications
  • Clinical Receptionist

    4 weeks ago


    Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

    About the RoleWe are seeking a highly organized and detail-oriented Clinical Receptionist to join our team at Doncaster & Bassetlaw Teaching Hospitals NHS FT. As a Clinical Receptionist, you will be responsible for providing administrative support to facilitate the patient pathway, working flexibly across services to provide a booking service, and processing...


  • Doncaster, Doncaster, United Kingdom Reed Full time

    Role OverviewWe are seeking a dedicated School Administrator/Receptionist to be the first point of contact for our school community.Key ResponsibilitiesWelcome visitors and assist them with their enquiries.Handle all administrative tasks using the school's MIS systems and other programs.Efficiently handle enquiries from parents, staff, and visitors.Ensure a...


  • Doncaster, United Kingdom Doncaster Knights Full time

    We are looking to recruit an experienced Receptionist & Administrator for our busy multi - function facility based in Armthorpe. **Duties** General reception duties - answering the main switchboard and directing calls as required. Dealing with incoming and outgoing post/parcels Being the 'friendly face' of Castle Park Meeting with customers and greeting...


  • Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    To provide a comprehensive administration and clerical support service to an identified pathway within the Care Group. To include the organisation of clerical workload, management of medical records and related documents, bed management information, receptionist and call handling duties. This will include dealing with queries from patients, service users,...


  • Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    To provide a comprehensive administration and clerical support service to an identified pathway within the Care Group. To include the organisation of clerical workload, management of medical records and related documents, bed management information, receptionist and call handling duties. This will include dealing with queries from patients, service users,...

  • Receptionist

    5 months ago


    Doncaster, United Kingdom Edwards & Pearce Full time

    Are you an experienced receptionist looking for a new role? Our client is a leading expert in their industry and is seeking a receptionist / client relations officer to join their reputable team. THE ROLE: As receptionist / client relations officer, you will be responsible for providing outstanding customer service and maintaining positive relationships...

  • Receptionist

    5 months ago


    Doncaster, United Kingdom Read Hyundai Doncaster Full time

    We are seeking an experienced Receptionist to be based at our Hyundai showroom in Doncaster. A warm, welcoming manner and superb presentation are expected, along with organisational skills and outstanding task management. As a Receptionist you will be responsible for: - Handling customer queries both on the phone and in the showroom - Providing...

  • Receptionist

    2 weeks ago


    Doncaster, United Kingdom CV-Library Full time

    Receptionist - Temp Based in Doncaster | onsite role 7:30am to 4:30pm | Monday to Friday Temp from Thursday 14th to Thursday 21st November inclusive | 6 working days Pay rate up to £13.00 per hour + holiday pay One of my regular clients has reached out to me for some Reception temp cover at their office based in Doncaster. Please note the cover dates...

  • Receptionist

    6 months ago


    Doncaster, United Kingdom GXO Logistics Full time

    Are you a friendly and organized individual with excellent communication skills? Do you enjoy being helpful and thrive when talking to people and assisting with inquiries? Are you the person who has “top-notch” organisational skills and can juggle many tasks at once? Here at GXO we are looking for a **Receptionist** to join our ASOS site in** Doncaster....


  • Doncaster, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    An exciting opportunity has arisen for a part-time Administrator / Receptionist to join the North Locality All Age Integrated Service, within the Doncaster Care Group. The role involves providing admin support to community services based at Jade Centre and includes being a point of contact to staff, patients and members of the public visiting the Jade...

  • Receptionist

    6 months ago


    Doncaster, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist **Receptionist** **Nuffield Health Doncaster FWC | Front of House | Permanent | Part time** **£22,755.20 pro rata** **32 hours per week** As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way...

  • Receptionist

    5 months ago


    Doncaster, United Kingdom Premier Inn Full time

    We're currently recruiting in our Doncaster Central East Premier Inn. Working 23 hours per week, paying up to £10.82 per hour. **Receptionist - Doncaster Central East Premier Inn.*** Come and be a Receptionist at Premier Inn in Doncaster. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Receptionist

    5 months ago


    Doncaster, United Kingdom Premier Inn Full time

    We're currently recruiting in our Doncaster Central East Premier Inn. Working 32 hours per week, paying up to £11.79 per hour. **Receptionist - Doncaster Central East Premier Inn** Hotel** Come and be a Receptionist at Premier Inn in Doncaster. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests....

  • Receptionist

    6 months ago


    Doncaster, United Kingdom Premier Inn Full time

    We're currently recruiting in our Doncaster (Lakeside) Premier Inn. Working 23 hours per week, paying up to £11.79 per hour. **Receptionist - Doncaster (Lakeside) Premier Inn*** Come and be a Receptionist at Premier Inn in Doncaster. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Receptionist

    5 months ago


    Doncaster, United Kingdom Marshall Motor Holdings Full time

    We are currently recruiting for a Receptionist/Showroom Host to join our Brand New Nissan dealership in Doncaster. This role will see you act as the face and voice of Nissan, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a full-time, permanent basis working Monday to Friday...

  • Hotel Receptionist

    6 months ago


    Doncaster, United Kingdom Hilton Garden Inn Doncaster Full time

    We are looking for a passionate and knowledgeable receptionist! **What is ARC?** We embrace diversity We develop our people We care for our visitors We think about our impact We are proud of our sport **Work Perks of being a receptionist with us** - Annual passes to attend any of our 21 venues - Discounted food & ARC days out - Discounted hotel...


  • Doncaster, United Kingdom Vets Now Full time

    **Veterinary Receptionist - Vets Now Doncaster** **£11.35 per hour plus benefits** **First point of contact for of clients during an emergency** Our receptionists are the first point of contact when a client calls or arrives at a Vets Now Clinic. They greet clients, take calls and handle financial transactions. Our receptionists also responsible for...


  • Doncaster, United Kingdom Reed Full time

    Join a lovely team as a School Administrator/Receptionist in DN9! Competitive Pay: Earn between £12.82 - £14 per hour. Role: Initially temporary and will be made permanent for the right candidate. Are you a friendly and organised individual with a passion for creating a welcoming environment? Look no further! We’re seeking a dedicated School...


  • Doncaster, United Kingdom Solutions4Health Full time

    Sexual Health 4 Doncaster is looking to recruit two permanent part-time (18 hrs) Receptionists with a salary of** £10,744 **per annum**, **working with our administrative team Monday, Tuesday, Thursday and Friday 08:30am to 13:00pm. Full job description available on request. **Role Summary** We wish to recruit two Receptionists to join our established...

  • GP Receptionist

    4 days ago


    Doncaster, United Kingdom AMP Group Practice Full time

    Job summary We are seeking to recruit a number of Medical Receptionists to join our successful Patient Care Advisory Team. We offer flexible working hours, full-time or part-time. Staff are expected to work across all four AMP Group sites, where possible. Immediate starts are available. Previous Reception experience isdesirable but not essential as...