Clinical Administrator

4 weeks ago

Saint Austell, United Kingdom Cornwall Hospice Care Full time

Job summary

We are looking to recruit aprofessional, conscientious, calm, and confident individual to become part ofthe Clinical Administration team based at Mount Edgcumbe Hospice.

The successful candidate will work aspart of our established friendly team providing administrative support to the hospicehelping to refine and improve the service offered. You will have excellent organisational,communication, IT skills and a knowledge of working within a clinical, patientor customer facing setting.

Main duties of the job

Job Specific Duties and Responsibilities

Provide general administration support to the following areas: medical, clinical, education, training, HR, Clinical including Lympheodema, Governance, Cornwall Hospice Care management, executives and all other non-clinical Hospice based departments.

About us

Cornwall Hospice Care

Our purpose is to provide compassionate, specialised end of life care for patients, their families and carers whilst guaranteeing our high-quality standards. Together with our local community in Cornwall, we will continue to make everyday matter.

Job description

Job responsibilities

Job Specific Duties and Responsibilities

Provide general administration support to the following areas: medical, clinical, education, training, HR, Clinical including Lympheodema, Governance, Cornwall Hospice Care management, executives and all other non-clinical Hospice based departments.

Support and cover the duties of the Ward Clerk as required.

Provide support to the Patient Services Manager as required in terms of delegated tasks, cover for other administrators and changes to the medical staffing rota, liaising with the Ward Sister and or Specialist Lead Nurse when medical staff are absent.

Support and minute/note take Cornwall Hospice Care committees, meetings, and MDTs to a high professional standard, when required. Type medical letters and file MDT notes in patient files.

Prepare documents, reports and material using the full range of Microsoft Office applications including Excel, Word, Teams, etc.

Organise meetings, venues and catering including agendas and documents for distribution.

Update and maintain paper and electronic filing systems.

Create, develop, and manage databases, spreadsheets, and other documents.

Use NHS application systems to obtain patient information following the procedures and policies set out by RCHT.

Request patient notes and results from relevant professionals or organisations.

File patient records, laboratory results, x-rays etc in in-patient notes, archive current and RIP Hospice notes and complete necessary forms. Ensure accurate paper or computerised records of patient referrals advice, admission or domiciliary.

Assist with notifications of patient death to hospital consultant, GP, community nurse specialist and district nurse.

General admin duties include stationery monitoring and orders; reception support for volunteers, sorting and distributing post and receiving deliveries, donations, fees, facilitate banking and complete reconciliation (SJH only).

Write reports and type documents and letters as necessary to support the medical, clinical and management teams, produce PowerPoint presentations as required.

Use internet skills to access, search and retrieve information.

Set up conference calls and video conferences.

Help to support reception volunteer cover, and in the absence of volunteers cover the reception.

Work with and support the Patient Services Manager on a day-to-day basis.

Complete DBS checks as required.

Provide administrative support for Facilities, H&S, Catering, Housekeeping, Physiotherapy, Occupational Therapy and Bereavement Counsellor.

Monitoring seminar room usage, booking rooms and catering.

Prepare and update of the daily patient diary, liaising closely with Ward Clerk.

General

This job description is not exhaustive and may be amended as necessary. You may be asked to undertake other duties within the general level and scope of the post.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Desirable

Experience of working within a clinical environment

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