Guest Service Assistant

4 months ago

Edinburgh, United Kingdom RBH Full time
Holiday Inn Express Edinburgh City Centre , Picardy Place, Edinburgh, Edinburgh, EH1 3JT SHARE:

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT (INSERT HOTEL NAME) 

What you'll be doing...

Reporting to the Duty Manager , we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Edinburgh City Centre . You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same

Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service 

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Guest Service Assistant you will need the following qualities and skills. 

  • Outstanding communication skills
  • Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up 
  • A can-do attitude
  • Computer literate with a professional telephone voice 

 

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package,  to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

#LifeatRBH  

 

Holiday Inn Express Edinburgh City Centre Picardy Place, Edinburgh, Edinburgh, EH1 3JT
  • Job Ref RBH14657
  • Branch Holiday Inn Express Edinburgh City Centre
  • Location Edinburgh
  • Salary/Benefits £11.94 per Hour
  • Contract type Permanent
  • Hours Part Time
  • Shift pattern 7am-3pm / 3pm-11pm
  • Hours per week 0
  • Date posted 09/08/2024
  • Closing date 11/09/2024

Holiday Inn Express Edinburgh City Centre is ideally located within walking distance of Edinburgh’s top attractions and only a 10-minute walk from Edinburgh Waverley Station.

This modern Edinburgh hotel in a Georgian building is ideally situated across from the Edinburgh Playhouse theatre and OMNi, Edinburgh’s restaurants and cinema, with the famous Princes Street and George Street only a few minutes’ walk away.  The historic Edinburgh Castle, Palace of Holyroodhouse and the expansive Royal Botanic Garden Edinburgh are also only a short walk from the hotel.

For business travelers, the hotel has two smart meeting rooms and on the doorstep of the financial district.

  • Guest House General Assistant

    5 months ago

    Edinburgh, United Kingdom Averon Guest House Full time

    Guest House general Assistant to clean rooms do laundry and work in kitchen. Might suit student. Central Edinburgh, Good English important. Part time 25 - 32 hours per week. **Job Types**: Part-time, Temp to perm **Salary**: £11.00-£12.00 per hour **Benefits**: - On-site parking Flexible Language Requirement: - English not required Schedule: - Day...

  • Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant**: **Reception - Hotel Indigo Edinburgh**: **Contract**:Full Time** **Salary**:£10.92/Hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th century, the boutique hotel, which...

  • Guest Services Assistant

    6 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Services Assistant**: **Food & Beverage - Hotel Indigo Edinburgh**: **Contract**:Full Time** **Salary**:£10.92 per hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th century, the boutique...

  • Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket - Front Of House Full time

    We are recruiting for our new Hotel opening team. At Cycas Hospitality have a team of dedicated people that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit friendly, spirited, outgoing individuals to join the Guest Service team at our fabulous new...

  • Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom Four Points by Sheraton Edinburgh Haymarket - Front Of House Full time

    We are recruiting for our new Hotel opening team. At Cycas Hospitality have a team of dedicated people that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are looking to recruit friendly, spirited, outgoing individuals to join the team at our fabulous new Edinburgh...

  • Guest Service Assistant

    5 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant - Housekeeping**: **Housekeeping - Hotel Indigo Edinburgh**: **Contract**:Full Time** **Salary**:£10.92 per hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th century, the...

  • Night Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom The Bruntsfield Full time

    **Night Guest Service Assistant**: **The Bruntsfield**: **Salary**:£11.00 per hour** **Job Type**:Permanent** **Hours**:Part-time** **Town**:Edinburgh***: Nestled in the leafy district of Edinburgh's Bruntsfield, within walking distance of all the Scottish capital's sites and things to do. We are currently recruiting for a Night Guest Service Assistant to...

  • Night Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom Native Edinburgh Full time

    Hello, If you're looking at our ad for **Night Guest Service Assistant, **you’d probably like to spread your wings and do something a little bit different. At Native Places, we operate great Aparthotels and Serviced Apartment all across the UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the...

  • Night Guest Service Assistant

    6 months ago

    Edinburgh, United Kingdom Native Edinburgh Full time

    Hello, If you're looking at our ad for **Night Guest Service Assistant, **you’d probably like to spread your wings and do something a little bit different. At Native Places, we operate great Aparthotels and Serviced Apartment all across the UK. And we do it differently. We craft spaces that reflect the history of the building and the spirit of the...

  • Guest Service Agent

    5 months ago

    Edinburgh, United Kingdom RIGH Properties Full time

    Position Overview: We are seeking a highly personable and customer-focused Guest Relations Specialist to join our team. As the Guest Relations Specialist, you will play a vital role in ensuring our guests have a memorable and delightful experience from the moment they inquire about their stay until their departure. Your exceptional communication skills and...

  • Guest Service Assistant

    5 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant (30 Hours)**: **Housekeeping - Hotel Indigo Edinburgh**: **Contract**:Part time** **Salary**:£10.92 per hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th century, the...

  • Guest Services Agent

    6 months ago

    Edinburgh, United Kingdom Marriott International, Inc Full time

    **Additional Information** Salary: £25,209.60 per annum. **Job Number** 24097770 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Guest Service Agent

    6 months ago

    Edinburgh, United Kingdom Hilton Full time

    Guest Service Agent (Casual) **You are the Key to our success** WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**: - **Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make...

  • Guest Services Liaison

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full time

    We are looking for a skilled Guest Services Agent to join our team at The Caledonian Edinburgh.Key Responsibilities:Provide exceptional reception services to our guests, ensuring a smooth and seamless experience from check-in to check-out.Assist with audits and maintain accurate records, as required.Respond to guest queries in a timely and efficient manner,...

  • Guest Service Assistant

    5 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant - Housekeeping (30 Hours)**: **Housekeeping - Hotel Indigo Edinburgh**: **Contract**:Part time** **Salary**:£11.94 Per Hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th...

  • Guest Service Assistant

    5 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant - Housekeeping (30 Hours)**: **Housekeeping - Hotel Indigo Edinburgh**: **Contract**:Part time** **Salary**:£10.92 per hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th...

  • Guest Services Agent

    6 months ago

    Edinburgh, United Kingdom Red Carnation Hotels Full time

    Guest Services Agent *** Brand New Opening in Edinburgh this April*** Incredible benefits Be part of something extra-ordinary! Joins us for our iconic 5-star hotel opening of 100 Princes Street in Edinburgh, Scotland. We are looking for a Guest Services Agent. This is a full-time role and will be reporting into the Guest Services Manager. ...

  • Guest Reservations Assistant

    5 months ago

    Edinburgh, United Kingdom CALTON LIVING Full time

    Calton Living operates a portfolio of serviced apartments in Edinburgh including Museum Apartments, our flagship apartment building located in the heart of the Old Town. As Calton Living’s Reservations Assistant, you will be responsible for overseeing reservations and all guest communication during your shifts. This will include collecting guest...

  • Guest Experience Assistant

    5 months ago

    Edinburgh, United Kingdom Historic Environment Scotland Full time

    Thank you for your interest in the post of Guest Experience Assistant with Historic Environment Scotland, based at Edinburgh Castle. There are three fixed term and pensionable posts available: one working 15 hours per week, and two working 10 hours per week. As Guest Experience Assistant you will be a key member of the Edinburgh Castle team. You will ensure...

  • Guest Service Assistant

    5 months ago

    Edinburgh, United Kingdom Hotel Indigo Edinburgh Full time

    **Guest Service Assistant - Reception 24/week**: **Reception - Hotel Indigo Edinburgh**: **Contract**:Part time** **Salary**:£11.94 Per Hour****: Opened in 2012, Hotel Indigo Edinburgh is located in the heart of Edinburgh just moments from both Princes Street and Edinburgh Castle. Set within a category A-listed building dating back to the 18th century, the...