Digital Workplace, Infrastructure

5 months ago

Cheltenham, United Kingdom Spirax-Sarco Engineering Full time

Digital Workplace, Infrastructure & Operations Manager (APAC)

Location: Cheltenham, UK (Company HQ) - we welcome applicants from a diversity of locations & backgrounds
Salary and Benefits will be benchmarked locally dependent upon successful candidate

Role Overview:

The Digital Workplace – Infrastructure & Operations (I&O) Manager will lead the Operations team within the APAC region and will define a range of solutions and service to enable internal customers to be as productive as possible whilst providing an intuitive, efficient and consistent user experience.

Your objectives and responsibilities will focus on…

Promoting modern workplace solutions to enable the workforce to perform their roles more effectively, from anywhere and at any time Assisting in the definition and implementation of IT policies, procedures and best practices Managing all Digital Workplace I&O within the region, including integration processes (such as Incident and Problem Management, service requests, change enablement), in partnership with service providers and delivery teams Playing a role in the transformation of Digital Workplace I&O into a lean, automated and industrialised service delivery model, riven by data and customer insights Development of a regional Digital Workplace I&O team that has the right capabilities, meets demands and achieves service levels Implementing and supporting technical solutions focused on enhancing workforce productivity

Your previous experience is likely to include….

Managing teams of people delivering similar services to end-users/internal customers Working knowledge and understanding of finance process and budget ownership Managing end-point operational analytics and end-user experience monitoring solutions Managing vendors delivering both strategic and tactical services Physical collaboration planning and technology including meeting room equipment etc. Managing a portfolio of competing priorities

To be successful in this role you will…

Demonstrate Company Core Values at all times Prioritise user community satisfaction and feedback in meeting business demands Be an effective communicator, able to adapt approach for different scenarios and stakeholders Demonstrate a continual improvement mindset Be an excellent stakeholder manager and able to adapt and deal with challenging situations Be a creative problem-solver Show a level of digital dexterity – the ability to learn and utilise digital workplace technologies to catalyse new ways of working Show working knowledge of Microsoft Clous platform and Windows system administration

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

Benefits

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at .

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.

 

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