Digital Workplace Specialist

6 months ago

Cheltenham, United Kingdom Spirax-Sarco Engineering Full time

**Digital Workplace Specialist**

**Role Overview**:
The Digital Workplace Specialist covers the design, build, test and implementation of all aspects of the MDM technology, working to high standards of quality and delivery including working with all areas of the team with regards to planning and implementation of major global projects.

**Your objectives and responsibilities will focus on**
- Provision of escalation support Intune queries
- Providing Application Expertise relating to; technical environment, deployments or sequencing standards, core builds, all processes and tool sets, systems, resolution of complex technical issues and technical escalation
- Liaising with other colleagues to ensure process and procedure is continually improved. Ensuring feedback on all procedures and systems is escalated to appropriate levels and followed through to ensure implementation is carried out
- Application Quality Assurance; ensuring testing standard and procedures are adhered to and reported on
- Configuring and maintaining Windows devices and iOS/Android mobile devices, ensuring they meet agreed standards
- Define solutions, technologies and standards to blueprint best practice within the technology tower
- Undertaking ad-hoc patching activity in response to abnormal events or activities when required by security and compliance teams

**Your previous experience is likely to include.**
- Working within ITIL, PRINCE and ISO270001 environments
- Demonstratable experience of taking ownership of a project and managing a team through the design and implementation of that project
- Successfully establishing and transitioning new IT solutions into existing teams
- MDM, specifically Intune

**To be successful in this role you will**
- Demonstrate excellent client facing skills and ability to communicate with IT professionals
- Show the ability to manage your own workload, working to challenging deadlines and on your own initiative
- Hold MDM/Intune certifications

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

**Benefits**

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days’ paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts’ portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

**Everyone is Included at Spirax Group**

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

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