Relationship Support

4 weeks ago

London, United Kingdom Quilter Full time

What the Hiring Manager Says

This is a fantastic opportunity to join a small but vibrant team of Third-Party Relationship Specialists.

The principal responsibility of the role is to act as a point of contact between the firm and the various third-party companies, including pension trustees, offshore bond providers, investment platforms and intermediaries as well as providing overflow support when required to the Account Opening and Transfers team on onboarding tasks.

The role holder will work closely with internal departments to support them and provide excellent service to our Financial Adviser relationships and their clients.
The interview will be a one stage process where you meet your hiring manager and the fellow member of the team. You need to be prepared to answer competence-based questions.

The company provides the opportunities to benefit from formal training and mentoring to further develop your skills and widen opportunities for development with the business.

About the Role

Level : Level 2

Department: Quilter Cheviot Pension and Offshore Bond Team - Adviser Support

Location : Bristol

Contract type : Permanent

The Third-Party Relationships Support role is primarily based in our Bristol office and the flexible working is available. The occasional travels to our Head Office in London for induction and cross training may be required. Responsibilities will include but are not limited to:

You will support all businesses primarily focusing on pensions and offshore bonds

You will liaise on enquiries from our internal Investment Managers, but also externally

Processing the withdrawal requests on pension schemes and offshore bonds

Monitor the incoming messages to our central inboxes

Monitor and update systems with the leads received from the wealth management comparison websites

Assist with onboarding of new advisors, ensuring the due diligence is completed correctly

Assist with managing relationships with Investment Platforms, and ensuring the governance is arranged accordingly

Produce teams daily reports

Additional project work and preparation of Power Point presentations for client meetings, when needed.

About You

Applications from people with diverse backgrounds enables our inclusive organisation to thrive. If you feel you don't match our job description exactly, why not take a chance on yourself and apply? You could be exactly what this role needs.

The successful candidate will have a working knowledge of pension and offshore bond products or wrappers

Experience will be gained ideally from within the Investment Management industry or from one of the pension products Providers.

You will have excellent communication and relationship management skills, to liaise with internal and external stakeholders.

Holding the IOC is preferable and willingness to study towards this and other qualifications considered appropriate for the role.

Ideally, the candidates will be familiar with the WDX CRM and the Figaro system or experience of working with a Client Relationship Management System on a regular basis.

#LI-VS1 #QC

Core Benefits

Holiday: 26 days 

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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