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Medical Secretary
2 months ago
Job summary
We are looking for a Medical Secretary to join our practice. This exciting opportunity involves working as part of the administrative team in providing secretarial and administrative support to the Doctors and other members of the Practice team to ensure all correspondence and referrals are prioritised and made in a timely manner according to practice protocols.
Main duties of the job
Processing referrals using the electronic referral system (ERS) Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Maintaining an accurate referrals database/spreadsheet Maintain up to date directory of referral addresses and modes of referral Acting on electronic tasks sent by the GPs in a timely manner Chase up hospital appointments, results and other queries as required by clinicians Processing requests for information Insurance/solicitors letters and DVLA forms Supporting all clinical staff with general administrative tasks as requested Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation To undertake any other reasonable work when requested to do so by clinicians and the Practice Manager Be flexible during sickness/holidays of other team members and provide cover as required.
About us
Popular West Swindon Practice in the leafy outskirts of Swindon, close to M4. We have 11900 patients skewed to younger and middle aged patients.
Our multidisciplinary team includes: GPs, Advanced Nurse Practitioners, Practice Nurses, Clinical Pharmacists, Pharmacy Technicicans, GP assistants, Phlebotomists.
Job description
Job responsibilities
To provide secretarial service for GPs and health professionals as required. This includes processing patient referrals, Advice & Guidance and reports, in an accurate and timely manner.
Processing referrals using the electronic referral system (ERS) including but not limited to, 2 Week Wait, Imaging, Secondary Care and Community, using SystmOne Review the e-Referral work lists and action tasks accordingly, liaising with patients when necessary Typing letters, reports and associated documentation as required Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Maintaining an accurate referrals database/spreadsheet Maintain up to date directory of referral addresses and modes of referral Acting on electronic tasks sent by the GPs in a timely manner Chase up hospital appointments, results and other queries as required by clinicians Processing requests for information Insurance/solicitors letters and DVLA forms Supporting all clinical staff with general administrative tasks as requested Adhere to all practice policies, procedures and protocols, ensuring compliance with CQC, Health & Safety, Confidentiality, Data Protection and Employment Legislation Typing of the weekly Practice Minutes To undertake any other reasonable work when requested to do so by clinicians and the Practice Manager Be flexible during sickness/holidays of other team members and provide cover as required. Person Specification
Qualifications
Essential
GCSE or equivalent grade A to C (9 to 5) in English and Maths RSA Typing or equivalent experience Previous medical secretary experience in general practice and/or hospital
Desirable
Knowledge of SystmOne TPP-
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