Radiotherapy Late Effects Navigator
2 weeks ago
Job summary
This is a new and exciting 3 year secondment post based within the Oxford University Hospitals Trust Radiotherapy Late Effects Service. Our aim is to ensure patients have safe and seamless access to personalised care, to maximise outcomes from their radiotherapy treatment and to improve their quality of life. Offering support to a diverse range of adult patients treated for any type of cancer from 6 months after treatment completion to more than 40 years after treatment.
The purpose of this role is to provide administrative support to the dedicated clinical team developing and delivering care to patients with late onset side effects from their radiotherapy treatment.
Main duties of the job
The late effects navigator post will play a pivotal role in triaging, recording and tracking patients along their pathway; co-ordinating hospital appointments, investigations and referrals. The post holder will have regular communication with patients and be able to escalate information appropriately. They will be responsible for ensuring questionnaires to assess patient's symptoms and outcomes are sent, collected and recorded according to a schedule.
The role will also involve wider responsibilities for administration and data management. This will involve collating patient referral data and outcomes, helping to organise meetings and events and developing tools to maximise the value of data from the service and patient level information we collect. The team are keen to develop their social media presence and it would be beneficial if the successful applicant is able to help raise the profile of the team in collaboration with the OUH Communications team.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
The Macmillan Radiotherapy Late Effects Navigator will be motivated and curious to help develop this new service. The right applicant will be able to work within a team and independently, having both excellent IT and people skills. They will be supported by both the OUH Radiotherapy Late Effects team and Macmillan to develop this unique role.
You will be one of the main points of contact for all patients under the care of the late effects team; via the helpline and generic email, facilitating rapid re-entry into the system if required.
Take responsibility for the day-to-day housekeeping of the late effects service, ensuring information sheets and resources for patients are up to date and available and relevant documents are scanned and uploaded into patient record systems including ARIA and EPR.
Person Specification
Qualifications
Essential
NVQ 3 in administration or equivalent knowledge of administrative and secretarial procedures Experience of all Microsoft Office products - Word, Excel, PowerPoint, Outlook RSA 2 or equivalent GCSE or equivalent in English and Maths Experience of all Microsoft Office products - Word, Excel, PowerPoint, Outlook Demonstrable, proven experience of working as an administrator delivering similar tasks to those outlined in the job description
Desirable
Knowledge of medical terminology Familiar with NHS IT systems Previous NHS experience Experience of organising meetings and note taking-
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