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Band 4 Clinical Lead Administrator
3 months ago
Job summary
We are looking for an experienced and enthusiastic senior administrator to lead our Inpatients Admin Team supporting Sycamore and Cedar wards at Hillview Lodge Bath. This post also supports the Medical Lead with e-rostering and junior doctor rotas.
Working in collaboration with the Business Co-ordinator and Modern Matron you will be responsible for the day-to-day supervision of the Ward Admin. Good Microsoft Office skills including Excel will be needed. The role involves updating various AWP/NHS IT systems. Duties will also include processing patient information, attending and minuting meetings, performance monitoring for the wards and preparation of documents for senior medics.
Main duties of the job
With strong administration and organisation skills you will need to be flexible and reactive to support the clinical teams, whilst managing your own workload. Experience of managing or supervising staff would be a big advantage as would the ability to trouble shoot and problem solve. You will need to have empathy around mental health issues, some of which may call for a degree of resilience.
The role holder will become part of our supportive and friendly B4 Admin network in BANES and AWP are able to offer training opportunities to support those wishing to develop their skills and career. There is also the chance to gain staff supervision experience.
This will be a fulltime role (Monday to Friday 9-5) based at Hillview Lodge, Bath.
The role follows the standard B4 Clinical Services Lead Administration job description.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
Some of the duties will include:
a) Supervising the admin team and ensuring an efficient admin service to the wards is provided.
b) Producing a wide range of documents on MS Office including Excel. Updating databases and using various IT systems, such as purchase ordering and rostering.
c) Arranging, attending and minuting meetings (MS Teams and face to face, formal and informal).
d) Providing a senior level admin support to the Modern Matron and Ward Managers.
e) Helping to facilitate the divisional Inpatient Admin forum.
f) Having a good understanding of information governance, patient confidentiality and consent.
g) Working to deadlines and being able to prioritise effectively.
Person Specification
Assessment
Essential
NVQ3/QCF in administration or equivalent level of knowledge and experience Excellent IT skills Experience of supervising staff Knowledge of routine and non-routine administrative process Experience of working in a busy office and prioritising own workload Understanding and empathy towards mental health Experience of working as part of a team Excellent communication skills both verbal and written
Desirable
Administration experience in a health or social care setting or within a mental health team Minute taking experience Experience of monitoring KPIs