Patient Flow Co-ordinator
2 weeks ago
Job summary
The V W Acute brings together acute and community nursing services, allowing for development of knowledge, skills and experience in a varied and exciting speciality. By supporting early discharges from hospital, as well as hospital avoidance from the community rapid intervention services, we are able to provide subacute care for patients in the comfort of their own homes. Benefits of this approach include the avoidance of deconditioning, ensuring that family involvement and independence is promoted, and other services can run alongside the virtual ward such as care agencies which in turn minimises disruption to the patients' lives.
As the patient flow co-ord you will work alongside the Senior Liaison Practitioner, clinicians, nurses & VW Matrons, to facilitate effective use of VW Beds.
This includes the collation of records and data so that utilisation can be reported effectively, and the promotion of the VW across the acute trust to ensure effective patient flow and bed utilisation.
You will be expected to perform ward walks with the liaison practitioner, to assist in identifying patients suitable for the VW and to ensure that data is available for daily site and operational meetings. This will also include close working with the clinical flow team and complex discharge team, to assist in tracking and discharge planning to ensure timely and effective referrals to the VW.
Main duties of the job
Care at Home, ensuring that such information is available to the VW Matron, Operational Manager and Senior Patient Flow Teams.
Please see full detailed Job Description & person Spec attached
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Job description
Job responsibilities
Please see attached Job description and Person Spec for full details of the position of Virtual Ward Patient Flow Co-ordinator
Person Specification
Essential Qualifications
Essential
NVQ 3 in a healthcare setting or equivalent experience Evidence of personal professional development to diploma level Educated to at least 'A' level /diploma standard or equivalent and/or willing to work towards this
Skills, Ability & Knowledge
Essential
Knowledge of the working within the NHS Understanding of ED and patient flow targets and Complex Discharge pathways. Knowledge of outside agencies providing care. Effective interpersonal, written and oral communication skills Highly developed organisational skills Awareness of current NHS issues Able to work to tight deadlines within a demanding environment Ability to provide a proactive patient centered service Ability to influence and generate new ideas Ability to work as part of a team o Have worked within Patient flow in a large complex NHS organisation. Able to work under Pressure. Have worked within an Acute care setting. Ability to convey sensitive information in an empathetic manner to patient care
Analytical Skills
Essential
Good IT skills and experience. Ability to Problem solve
Personal Qualities and Effectiveness
Essential
Sensitivity to the needs of colleagues, managers/clinicians and patients. Ability to establish rapport and credibility with clinical and patient flow support teams. To be diplomatic and approachable Flexible Enthusiastic and determined Hold a genuine interest in patient flow and discharge Ability to deal with difficult situations in a professional manner Commitment to own personal development-
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