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Social Media Lead
3 months ago
We’re Ocado Retail. We’re the people powering Ocado.com , the world’s largest online grocer, and Zoom by Ocado , our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value, and effortless convenience.
We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious , Bring your best self, and Challenge what's possible .
We have ambitious plans and vision to never-stop making our customers' lives better, by delivering the supermarket of today, tomorrow.
About the Team
This role sits in the Communications team and will work closely with your PR colleagues and our creative team, known as EAT. We’re a small team who punches above our weight and focuses on delivering great results.
The Role/Profile
Come and join Ocado as our Social Mead Lead and own our brand social media strategy. Now is a great time to take the reins of our approach to brand social - as we’re looking to shake up our content and be brave, bold and entertaining .
We’re looking to push the boundaries with exciting, disruptive content - and experiment with our tone of voice and overall approach to content. We want to have fun with Ocado’s personality and create a more distinct and playful tone of voice.
The role will line manage a social executive and work closely to our relationships with key partners like Nigella Lawson, Lisa Faulkner and our other influencers. It will also manage our social media agency and work hand-in-hand with our in-house creative team - especially our social content creator, as well as videographers, producers and copywriters who will support you with content development and creation.
The overall objective is to create brand love for Ocado
Key Responsibilities
Inspire and be the champion for brand social media - taking our strategy, combining it with your own vision and ideas, and overseeing the creation of brilliant and super-engaging content for our social media channels Taking an engaging and inventive approach, playing a key role in making our brand social media entertaining and fun Keeping across all social media trends and jumping on key cultural moments and events Manage, inspire and collaborate with our external social media agency - to make sure we’re getting the best possible work and working together as one team Collaborate with our wider marketing team to make sure we’re all strategically aligned and working in synergy together Look for opportunities for content and themes from across Ocado - including from our trading events and campaigns - and build great relationships with internal colleagues Managing, scheduling and posting our social media content and looking after our brand social media budget - including influencers and boosting decisionsKey skills
Great experience running brand social media for a consumer facing brand and delivering fun and entertaining content Strong track record in implementing new social media strategies and approaches which have led to clear and demonstrable improvements in engagement Expertise in helping a household brand develop a unique tone of voice and entertaining content Creative and dynamic: confident in your ideas, fun to work with and lots of ideas for entertaining content Agile & adaptive, comfortable working in a fast-paced environment Excellent at problem-solving, multitasking and time management What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.
These benefits can also be customised so you can pick and choose to best suit your lifestyle.
Core Rewards
Annual bonus scheme - maximum opportunity dependent on the role 26 Days Annual Leave plus bank holidays Up to 7% matched pension contributions (e.g. 7% from you, 7% from us) 50% income protection 4x salary life insurance 15% Ocado.com discount 20% Marks and Spencer discount Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)Health & Wellbeing
Private Medical Insurance Critical Illness DigiCare+ Healthcare Cashplan Health Assessment Dental Insurance Eyecare Vouchers Digital GP Mental HealthFlexible Benefits
Tax-efficient electric vehicle leasing scheme Access to a retail discount platform, providing discounts and cashbackOn-site at Apollo
Free onsite parking and free shuttle service from Hatfield station Regular socials, including Town Halls and Mixers & our ORL Summer Party ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor. As part of our inclusive nature, help make change within the business and join any of our Networks
Travel to Apollo
We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Groups Head Office
Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE
Train : Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.
A little bit more about us
Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.
Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status
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