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Specialty PA

3 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Job summary

An exciting opportunity has arisen for the role of Specialty PA in Urology/

Working as part of a team the post-holder will provide a high quality administrative service to consultants and their teams. You will be a conscientious and enthusiastic team player with excellent organisational and communication skills, and be well motivated and reliable.

Main duties of the job

In addition to the summaryyou need to familiarize yourself with full Job Description and Person Specification documents attached.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will be able to work as part of a team to ensure the smooth running of a busy department.

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

The successful applicant will have obtained 5 GCSE passes which will include English Language and Maths at grade C or above , will have a word processing or typing qualification (or experience); NVQ level 3 in Administration or equivalent experience.

The successful applicant will have excellent audio typing skills and be competent in the use Microsoft packages. Work based experience within hospital or health care setting is desirable but not essential

About us

The Specialty PA is an integral part of the Urology team. We offer a wide range of care and pride ourselves on our efficient and quality service.

We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job description

Job responsibilities

Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.

Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines.

Establish and maintain admin systems/databases.

Dealing with incoming mail, results/reports management.

Attending/organising meetings, take minutes.

Ensure RTT patient data quality is accurate.

Key point of contact for consultant.

Dealing with consultant queries/visitors, managing consultant diary.

Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.

Typing of clinical letters as required.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training and Qualifications

Essential

Educated to GCSE standard at grade English and Maths A-C or similar through vocational training NVQ level 3 in administration or equivalent

Experience

Essential

Minimum of 1 year secretarial experience Audio Typing experience Electronic diary management Proven secretarial experience

Communication and relationship skills

Essential

Maintain confidentiality, sensitivity and empathy in communication with patients/colleagues clearly and accurately gather information both verbally and documented reports Can complete letters, forms, reports & tables

Physical skills

Essential

Frequent use of VDU equipment

Analytical and Judgement Skills

Essential

oAble to use judgement to make decisions in order to solve problems/enquiries

Planning and Organisation Skills

Essential

Manages time effectively and displays initiative