Specialty Pathway Administrator

3 months ago


Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity has arisen for a full - time Band 4 Specialty PA, Within the Gastroenterology department, based at the City Hospital.

The post holder will be working closely with a smaller team of administration colleagues as well as medical, surgical and nursing staff to provide an excellent administrative service for our patients and parents/carers. within our Non-Specific Cancer Pathway.

The role involves bringing together excellent written and verbal communication skills, good working knowledge of Microsoft Office, Diary planning as well as excellent planning and organisational skills. You will be a team player and also able to work on your own initiative to meet agreed plans and deadlines.

To understand the role in more detail, please read the attached job description and person specification documents.

Nottingham University Hospitals NHS Trust (NUH) recognises that its ability to be the best for patients depends on the talent and commitment of all our employees. As a service we are committed to continuous professional development for all our staff through a range of opportunities that involve training courses and involvement in service developments.

NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement.

In addition to the below summary you need to familiarise yourself with full Job Description and Person Specification documents attached to this advert.
- Liaise with consultants regarding patient queries and be a key contact for consultants and other clinical staff.
- Accurately audio transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
- Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines.
- Establish and maintain patient admin systems/databases.
- Dealing with incoming mail, results/reports management.
- Attending/organising meetings, take minutes.
- Ensure RTT patient data quality is accurate.
- Communication link to directorate management team, regarding consultant leave/service issues.
- Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
- Liaise with colleagues and other departments to ensure patients are treated within breach dates.
- To support and mentor new staff.
- Undertake HR related tasks, appraisals and recruitment (if necessary).
- Undertake any other duties which may be reasonably required.



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