Assistant Administration Manager

4 weeks ago


Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

Job summary

The post holder ensures the provision of a professional and confidential administrative and secretarial service for the Administration Manager, supervising other division administrative staff on a day to day basis.

The post holder will work with administrative colleagues within the division, as well as corporately with all Trust employees, to assist the Administration Manager in delivering the Trust's overall strategic objectives.

The post holder works autonomously within defined policies and procedures, although advice is readily available.

*Please note interviews will be held w/c 18th March*

Main duties of the job

Acts as a first point of contact for the Administration Manager, dealing with staff of all levels inside and outside the Trust. Diary management on behalf of the Administration Manager, including resolution of conflicting diary appointments. Prioritisation and delegation of incoming mail and telephone calls. Organisation of meetings, conferences, presentations, workshops and training events, including arranging external speakers, booking venues and all associated administration. Organisation of patient, carer or public meetings on behalf of the Administration Manager. Provision of suitable travel and accommodation arrangements for the Administration Manager and other staff on an ad hoc basis. Minute taking and transcription of formal meetings on behalf of the Administration Manager. Preparation, typing and distribution of correspondence, reports and ad hoc papers to support the work of the Administration Manager and division. Coordination of complaints administration on behalf of the Administration Manager. Implementation of relevant office policies and procedures, suggesting changes as appropriate. Management of office systems, including a Bring Forward system for meeting papers and pending items. Responsibility for maintaining storage and retrieval systems (paper or electronic) on behalf of the Administration Manager or for other division requirements

About us

As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision ("To provide excellent care for the communities we serve") and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most - our patients and their families.

Job description

Job responsibilities

For further information about this job role please see full job description and person specification.

Person Specification

Previous Employment

Essential

Proven ability to provide a secretarial and administrative service on behalf of a manager. Experience of team/workforce supervision. Evidence of budget monitoring.

Desirable

Ability to deal with routine but potentially sensitive matters with diplomacy Ability to supervise staff to deliver objectives and targets Ability to analyse occasionally complex information Evidence of ability to make decisions

Qualifications

Essential

BTEC or equivalent qualification or experience

Skills

Essential

Knowledge of administrative and organisational policies and procedures Evidence of standard keyboard skills Evidence of standard level use of IT packages such as Microsoft Office suite of products. Ability to use relevant bespoke health or Trust IT products such as e-Rostering software or ESR

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