Customer Recoveries Advisor
4 weeks ago
- Interacting with customers who may be in arears
- Negotiating payment plans
- Taking payments
- Logging and resolving complaints
- Assisting customer with budgeting
- Assisting customers with repayment offers
- Dealing with disputes
- Maintaining personal records
- Assisting vulnerable customers
- Ability to operate in a regulated environment
- Ability to operate and interact using multiple contact channels (Telephony, Written, Digital)
- Driven and Able to work to KPI's
- Problem solver
- Solution focused
- Ability to review and analyse information at a fast pace
- Ability to remain controlled in a challenging environment
- Ability to utilise multiple IT platform
- Demonstrate N-brown behaviours
- 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
- Annual bonus scheme
- Enhanced maternity and adoption leave
- Access to Apricity, a self-funding IVF benefit at a reduced rate
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts
- Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice
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Customer Recoveries Advisor
1 month ago
Manchester, United Kingdom N Brown Full timeCustomer Recoveries Advisor Job details Salary £24,506.70 per annum LocationManchester Discipline Reference016684 We’re looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you...
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Customer Recoveries Advisor
1 month ago
MANCHESTER, United Kingdom N BROWN Full timeWe're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...
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Customer Recoveries Advisor
1 month ago
MANCHESTER, United Kingdom N BROWN Full timeWe're looking for an Recoveries Advisor to join our Financial Services team. As a Recoveries advisor you will be an integral part of the financial services family. Working closely with our customers and your colleagues you will deliver a solution focussed approach to what can be challenging and complex situations. The ideal candidate will be bright,...
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Customer Recovery Advisor
3 months ago
Manchester, United Kingdom N Brown Full time**Job details**: - Salary 22000 + Excellent Benefits Package - LocationManchester - DisciplineFinancial Services & Customer Operations - Reference011943 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by...
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Customer Recovery Advisor New
3 months ago
Manchester, United Kingdom N Brown Full time**Job details**: - Salary 22,000 + Excellent Benefits - DisciplineFinancial Services & Customer Operations - Reference011102 **N Brown - who we are and why work for us?** At N Brown, we’re committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by ‘championing inclusion, we’ll...
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Customer Service Advisor
3 months ago
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Customer Service Advisor
3 months ago
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Customer Service Advisor
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Customer Recovery Specialist
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Recovery and Collections Specialist
1 month ago
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Recovery and Collections Specialist
1 month ago
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Collections and Recoveries Specialist
1 month ago
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Debt Advisor
3 months ago
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Collections and Recoveries Specialist
1 month ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeSenior Collections and Recoveries SpecialistSenior Collections and Recoveries SpecialistUp to £45,000 + BonusesManchester City CentreBenefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidaysHours – 37.5 hours per weekAs a recovery specialist, you will be...
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Sales Advisor
3 months ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
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Sales Advisor
3 months ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are professional, customer-centric and inclusive. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Relaxed atmosphere - Regular social events **Responsibilities**: - Greet customers and provide excellent customer service. -...
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Customer Service Assistant
3 months ago
Manchester, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
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Collections Advisor
1 month ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeCollections Advisor Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours - 37.5 hours per week As a recovery specialist, you will be responsible...
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Customer Service Assistant
3 months ago
Manchester, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...
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Financial Recovery Consultant
3 weeks ago
Manchester, United Kingdom NBrown Group Full timeJoin Our Financial Services Team as a Recoveries AdvisorWe are seeking a dedicated Recoveries Advisor to become a vital member of our Financial Services division. In this role, you will work closely with clients, navigating through challenging financial situations with a solution-oriented mindset. The ideal candidate will possess a bright and confident...