Customer Recovery Specialist
2 weeks ago
About N Brown
N Brown is a leading digital retailer with a financial services proposition. We're committed to building a diverse workforce and creating an inclusive environment that values equality for all.
Our Vision
We aim to become the most loved and trusted fashion retailer by championing inclusion and creating a culture that values diversity, equity, and belonging.
Our Values
We're customer-obsessed, serving our customers through three core brands: JD Williams, Simply Be, and Jacamo. We're experienced, with over 160 years of trading under our belt. We're inclusive, as we believe in fashion without boundaries; and we're sustainable, striving to make as little impact on the planet as possible.
What We Do
We offer a range of financial services, including debt recovery and customer support. As a Recoveries Advisor, you'll play a crucial role in helping our customers manage their debt and providing a solution-focused approach to complex situations.
Key Responsibilities
- Interacting with customers who may be in arrears
- Negotiating payment plans
- Taking payments
- Logging and resolving complaints
- Assisting customers with budgeting
- Assisting customers with repayment offers
- Dealing with disputes
- Maintaining personal records
- Assisting vulnerable customers
What We're Looking For
We're looking for a bright, confident, and customer-focused individual who can think on their feet and work in a regulated environment. You'll need to be able to operate and interact using multiple contact channels and have a problem-solving approach.
What We Offer
- Hybrid working
- 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
- Annual bonus scheme
- Enhanced maternity and adoption leave
- Access to Apricity, a self-funding IVF benefit at a reduced rate
- Company pension with up to 8% N Brown contribution
- Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
- A range of financial wellbeing support
- Colleague discount across all N Brown brands
- Onsite café with subsidised rates and local restaurant discounts
- Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
-
Collections and Recoveries Specialist
2 months ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeSenior Collections and Recoveries Specialist Senior Collections and Recoveries Specialist Up to £45,000 + Bonuses Manchester City Centre Benefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidays Hours – 37.5 hours per week As a recovery specialist, you...
-
Collections and Recoveries Specialist
2 months ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeSenior Collections and Recoveries SpecialistSenior Collections and Recoveries SpecialistUp to £45,000 + BonusesManchester City CentreBenefits - Hybrid working, Healthshield - Healthcare, Dental, Optical, Life Assurance (after 3 months) 4 x annual salary, 25 days holiday P.A plus bank holidaysHours – 37.5 hours per weekAs a recovery specialist, you will be...
-
Recovery and Collections Specialist
2 months ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeRecovery and Collections Specialist Salary: Up to £45,000 + 10% Bonus Location: Manchester Hybrid 2 days in office, 3 days at home We are looking for a Recovery Manager to manage a small portfolio of commercial borrowers facing challenges such as loan servicing issues, security risks, or exit risks. In this role, you will support the Head of Collections...
-
Recovery and Collections Specialist
2 months ago
Manchester, United Kingdom Rico Property Finance Ltd (TA D&R Recruitment) Full timeRecovery and Collections SpecialistSalary: Up to £45,000 + 10% BonusLocation: ManchesterHybrid 2 days in office, 3 days at homeWe are looking for a Recovery Manager to manage a small portfolio of commercial borrowers facing challenges such as loan servicing issues, security risks, or exit risks. In this role, you will support the Head of Collections and...
-
Income Recovery Specialist
5 days ago
Manchester, United Kingdom One Manchester Full timeAbout One Manchester One Manchester is a leading housing association dedicated to improving lives and strengthening communities across central, south, and east Manchester. We provide high-quality homes, exceptional services, and valuable opportunities for our customers and the wider community. The Role: Income Specialist We are seeking a dedicated and...
-
Income Recovery Specialist
3 weeks ago
Manchester, United Kingdom One Manchester Full timeAbout One Manchester One Manchester is a leading housing association dedicated to improving lives and strengthening communities across central, south, and east Manchester. We provide high-quality homes, exceptional services, and valuable opportunities for our customers and the wider community. The Role: Income Specialist We are seeking a dedicated and...
-
Debt Recovery Specialist
2 weeks ago
Manchester, United Kingdom Hill Dickinson Full timeJob Summary:Hill Dickinson is seeking a highly skilled and experienced Debt Recovery Specialist to join our Commercial Litigation team in Manchester. As a key member of our team, you will be responsible for handling a complex caseload of debt recovery matters, including enforcement of loan agreements, personal guarantees, and debt recovery instructions from...
-
Debt Recovery Specialist
5 days ago
Manchester, United Kingdom Rev & Regs Full timeJob OverviewRev & Regs is seeking a skilled Debt Recovery Specialist to join our team in Manchester. As a key member of our Insolvency department, you will be responsible for managing a caseload of debt recovery matters, working closely with clients, debtors, courts, and third parties to achieve successful outcomes.Key ResponsibilitiesManage a caseload of...
-
Debt Recovery Specialist
6 days ago
Manchester, United Kingdom Rev & Regs Full timeJob OverviewRev & Regs is seeking a skilled Debt Recovery Specialist to join our team in Manchester. As a key member of our Insolvency department, you will be responsible for managing a caseload of debt recovery matters, working closely with clients, debtors, courts, and third parties to achieve successful outcomes.Key ResponsibilitiesManage a caseload of...
-
Debt Recovery Specialist
3 days ago
Manchester, United Kingdom Rev & Regs Full timeRev & Regs is seeking a skilled Debt Recovery Specialist to join their team in Manchester. The ideal candidate will have experience in managing a caseload of debt recovery matters and be proficient in preparing, reviewing, and submitting legal correspondence and documents.The Role:Key Responsibilities:Manage a caseload of debt recovery matters, including...
-
Debt Recovery Specialist
3 days ago
Manchester, United Kingdom Rev & Regs Full timeRev & Regs is seeking a skilled Debt Recovery Specialist to join their team in Manchester. The ideal candidate will have experience in managing a caseload of debt recovery matters and be proficient in preparing, reviewing, and submitting legal correspondence and documents.The Role:Key Responsibilities:Manage a caseload of debt recovery matters, including...
-
Debt Recovery Specialist
7 days ago
manchester, United Kingdom Rev & Regs Full timeRev & Regs is seeking a skilled Debt Recovery Specialist to join their team. The role offers a unique opportunity to work with a well-established Insurance company based in Manchester.The Role - Manage a case load of debt recovery matters, utilizing expertise in legal correspondence and document preparation.Maintain and organize case files, ensuring seamless...
-
Debt Recovery Specialist
5 days ago
manchester, United Kingdom Rev & Regs Full timeRev & Regs is seeking a skilled Debt Recovery Specialist to join their team. The role offers a unique opportunity to work with a well-established Insurance company based in Manchester.The Role - Manage a case load of debt recovery matters, utilizing expertise in legal correspondence and document preparation.Maintain and organize case files, ensuring seamless...
-
Debt Recovery Specialist
1 day ago
Manchester, United Kingdom Hill Dickinson Full timeJob Summary:Hill Dickinson is seeking a highly skilled and experienced Debt Recovery Specialist to join our Commercial Litigation team in Manchester. As a key member of our team, you will be responsible for handling a complex caseload of debt recovery matters, client liaison, and communication with clients, litigants, and other stakeholders.Key...
-
Debt Recovery Specialist
23 hours ago
Manchester, United Kingdom Hill Dickinson Full timeJob Summary:Hill Dickinson is seeking a highly skilled and experienced Debt Recovery Specialist to join our Commercial Litigation team in Manchester. As a key member of our team, you will be responsible for handling a complex caseload of debt recovery matters, client liaison, and communication with clients, litigants, and other stakeholders.Key...
-
Insurance Recovery Legal Specialist
4 weeks ago
Manchester, United Kingdom DWF Full timePosition: Insurance Recovery Legal SpecialistCompany: DWFAre you enthusiastic about contributing to a dynamic and inclusive legal environment within a leading global firm?We are currently looking for an Insurance Recovery Legal Specialist to become a part of our Commercial Insurance division in Manchester.This position entails overseeing a range of insurance...
-
Recovery Support Specialist
2 weeks ago
Manchester, United Kingdom Change Grow Live Full timeAbout Change Grow Live Change Grow Live Prison Drug and Alcohol Recovery service provides evidence-based interventions to empower individuals to change, grow, and live fulfilling lives. Their focus is on harm minimization, case management, psychosocial interventions, and comprehensive release planning. About the Role We are seeking a dedicated Recovery...
-
Debt Recovery Specialist
2 days ago
Manchester, United Kingdom Themis Recruit Full timeJob DescriptionThemis Recruit is seeking a highly skilled Debt Recovery Specialist to join our team as a Debt Recovery Officer. The ideal candidate will have experience in issuing Part 8 Proceedings and Court Applications within a volume solicitor practice.Key ResponsibilitiesCredit Control and Enforcement: Manage and negotiate associated legal fees and...
-
Debt Recovery Specialist
2 days ago
Manchester, United Kingdom Themis Recruit Full timeJob DescriptionThemis Recruit is seeking a highly skilled Debt Recovery Specialist to join our team as a Debt Recovery Officer. The ideal candidate will have experience in issuing Part 8 Proceedings and Court Applications within a volume solicitor practice.Key ResponsibilitiesCredit Control and Enforcement: Manage and negotiate associated legal fees and...
-
Debt Recovery Specialist
2 weeks ago
Manchester, United Kingdom Bristow and Sutor Group Full timeAbout the RoleBristow and Sutor Group is seeking a highly skilled and motivated Debt Recovery Specialist to join our team. As a Debt Recovery Specialist, you will be responsible for contacting individuals with outstanding private parking debt, negotiating payment terms, and securing payment.Key ResponsibilitiesContact DebtorsMake outbound calls to...