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Customer Service Advisor

2 months ago

Warrington, United Kingdom HAYS Full time
Permanent - Customer Service Advisor - Warrington - Full-Time - Office Based

Your new company 
My client, a market leader in its field, is seeking a professional Customer Service advisor to join their team on a permanent basis. 
Specialising in a variety of product rental processes, you will be joining a fast-paced team dealing with a national client base.

Your new role 
The position is being offered full-time Monday to Friday, working exclusively from the office based in Warrington. 
This is a fast-paced job, so the right candidate should enjoy spinning multiple plates all the time and be able to react to the ever-changing environment.
Some of your duties will include but not limited to
Liaising directly with customers and the sales teams to offer support with all new rental enquiries
Liaise with accounts for setting up new customers, raising rental contracts to include maintenance and thorough examination processing
Liaise with the dedicated transport company to ensure timely deliveries.
Ensure all order, contract and documentation is in order and filed as appropriate
Liaising directly with customers and the sales teams to offer support with all new rental enquiries
Liaise with workshops and Asset Controllers to schedule workload
Liaise with accounts for setting up new customers, raising contracts
Deal with off hires, terminating agreements, field based off hire inspections.
. What you'll need to succeed 

Strong proven history within an office-based customer service position, ideally within the rental market
Excellent communication skills, both written and verbal 
Be self-motivated and flexible
Possess strong administration, planning, organisation, and prioritisation skills

What you'll get in return 
Joining a friendly and supportive team
Free parking 
25-day holiday plus bank holidays 
Competitive salary at £26,000 per annum, rising to £28,000 after 6 months' probation.
Company pension scheme

What you need to do now 

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4626887