Customer Service Advisor

2 days ago


Warrington, United Kingdom The Recruitment Co Full time

**Customer Service Advisor based in Motherwell ML4**
**£10.78 per hour - paid weekly every Friday**
**Temp to Perm**
**Start Date: Immediates starts available**
**We are currently recruiting for Customer Service Advisors to join our client existing team based in Motherwell, this will be an office based role. You will be completing 4 weeks of training before being entered onto the 4 week rota.**
**Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub**
**What will you be doing?**
- **Prioritise and clear the queue having contacted clients and customers to establish correct addresses / label / packaging issues**
**Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer**

**Who are we looking for?**
**We are looking for people with exceptional customer service skills preferably from a call centre environment.**
- **Must be competent with Microsoft Office**
- **Ability to prioritise workload & multitask**
- **Experience of end to end enquiry case management**
- **A clear & confident communicator**

**The Hours**
**On a 4 week rota shifts can fall between 8am and 6pm Monday to Sunday**
**The Recruitment Co is an equal opportunities employer**
**CCNorthwest**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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