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GP Receptionist/administrator

4 months ago

Coventry, United Kingdom Jubilee Health Centre Full time

Job summary

We are looking for a highly motivated and Harding working induvial to join our team. We have two sites Jubilee Health Centre and Broad Street Surgery, this role is base at our Broad street Surgery practice however to be able to cover at our jubilee site if needed.

Main duties of the job

As a GP Receptionist you are at the centre of how our surgery operates, you will be the first contact point for our patients, so it is vital that professionalism and empathy is embedded within role also includes; Greet patients and visitors to the practice booking & rescheduling of appointments using the EMIS systeminline with practice appointments procedures ensuing optimum efficiency of the appointment system. To receive and record incoming calls accurately and transferring calls as appropriate to Doctors, Nurses, the Practice Manager, and other staff. use a task based system, from the GPs and the nurses To communicate between the GPs, patients and hospital effectively Navigating various computer systems Input data into the patients healthcare records as necessary Support all clinical staff with general tasks as request Support administrative staff, providing cover during staff absences

About us

CoventryGP started out as a single handed GP practice with Dr J Sihota on 1st October 1985, at a purpose-built building on the corner of Broad Street and Stoney Stanton Road.

Dr Sihota was joined by Dr Nahl in 1992 and together they took over the Telfer Road Surgery in Radford in 1996. Having two sites, it soon became clear that we needed another partner, so Dr Dosanjh joined the Practice in 1997. We worked from both sites, but Telfer Road Surgery was very old and in desperate need of renovation. After a lot of battles with Coventry City Council we were given planning permission to build Jubilee Health Centre, and in 2003 we opened the new surgery next to Tesco on Jubilee Crescent.

Once we opened Jubilee Health Centre we had finally had two purpose-built surgeries and the list size grew. In 2010 we were awarded a deanery grant to extended Broad Street Surgery, as we had outgrown the original building and needed to take more trainee GP's into the surgery, so there was a need for bigger premises. In 2011 we finally finished the extension and we now have two very big purpose-built premises for our patients to use.

In 2012 Dr Malik joined as a GP trainee which he later became a partner soon after the retirement of Dr Sihota. Since then the practice has grown looking after over 10,000 patients between both sites.

Job description

Job responsibilities

We are looking for a hard working induvial who is a looking to join a busy GP practice Broad Street Surgery. We have 2 sites jubilee health centre and broad street surgery and this role would be based a broad street however to be able to cover at jubilee health centre if needed.

This role is to work on a busy reception answer incoming calls, communicate between the doctors, patients and other members of the teams, dealing with queries from the GP, patients and hospital and otheradministrative duties.

Person Specification

Qualifications

Essential

GCSE/ NVQ in Maths and English

Desirable

1 year experience working as medical secretary /administration in the health care sector