Community Engagement Officer
2 months ago
We have an exciting opportunity for a Community Engagement Officer on a 12 month FTC to assist the organisation in achieving its aims and objectives regarding communities, particularly those concerned with meeting the recreational, educational and social needs of residents and community groups in the local area. This will include on site administration and supervision of the services at the Discovery centre.
At FCH diversity is the cornerstone of our values and culture. We believe in creating a workplace where every voice is heard, valued, and respected. Diversity is about embracing a multitude of perspectives, experiences, and backgrounds that enrich our collective understanding and drive innovation. By fostering an inclusive environment, we empower our colleagues, ensuring that everyone has equal opportunities to thrive and contribute to our shared success. If you're passionate about making a difference and believe in the power of diversity and inclusion, we invite you to join us in shaping a brighter future together.
We are passionate about empowering our people to be the best they can be and are committed to a culture of inclusivity. Not only this, but we aim to put our people first by offering hybrid/agile working (dependant on position), a great pension scheme (up to 12% employer contributions) and many other benefits which show our appreciation for the hard work that everyone puts in here. We each work to our Freebridge Values; Belong, Own It, Think Customer, One Team One Purpose and Be the Change.
In line with our five-year strategy, we are looking to build 750 new homes by 2026 This five-year strategy will drive us towards our long-term ambitions for the next 10-20 years and these first five years will be critical in laying the groundwork, investing in properties and people, hitting new targets and really making a difference.
Freebridge Community Housing is the largest provider of housing in West Norfolk, set up in 2006 to receive the transfer of homes from the Borough Council of King’s Lynn and West Norfolk. Today, we own and manage around 7,000 homes across West Norfolk, making a difference to thousands of customers within communities across an area of almost 550 square miles. We have an annual turnover of £30m and employ well over 200 people, including our own Property Services team. Over the last 14 years, there have been numerous achievements, not least delivering our tenants’ promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living.
Please note this position is on a 12 month FTC.
Requirements
- To provide a prompt and effective service to all customers, suppliers, and colleagues enquiries regarding facilities at the Discovery Centre
- To provide these services promptly and appropriately via all access channels including telephone, face to face, letter, email, text and web, including providing a pro-active “right first time” customer approach and customer focused solutions service.
- To promote and market the services to local residents and communities to optimize use of the facilities and to ensure that the services provided remain available for the good of the community generally.
- Assisting community groups using the facility to promote and market any events they have arranged and to ensure all necessary equipment and service is provided as required
- To take responsibility for day to day cash collections, petty cash float and reconciliation
Knowledge and Experience
- Proven experience of working in a busy customer facing environment, providing advice and solutions to a diverse customer base
- Good understanding of Data Protection, equality and diversity requirements within a customer facing organisation
- Excellent PC skills including experience with all Microsoft packages, e.g. MS, Word, Excel, PowerPoint and Outlook
- Ability to deliver information and resolve customer requests in a customer friendly and confident manner (written and verbal)
- Strong administration skills
- UK Driving Licence and access to a vehicle is essential
Benefits
- £24,495.83 per annum (12 month FTC)
- Full time of 37 hours per week
- Great Pension Scheme
- Full access to an Employee Assistance Program
- Customer focused, team working environment
- Employee discount perks including 100s of high street discounts
- 25 days holiday + bank holidays (rising to 30 days after 5 years)
-
Community Outreach and Partnerships Coordinator
3 weeks ago
King's Lynn, Norfolk, United Kingdom Freebridge Community Housing Ltd Full timeJob OverviewWe are seeking an experienced Community Engagement and Inclusion Officer to join our team at Freebridge Community Housing Ltd. This is a 12-month fixed-term contract opportunity to assist us in achieving our goals related to community engagement, particularly in regards to recreational, educational, and social needs of residents and community...
-
Community Engagement Officer
2 days ago
King's Lynn, Norfolk, United Kingdom Sanctuary Group Full timeSanctuary Supported Living">We are a leading provider of housing, care, and support services in England. Our mission is to deliver high-quality services that meet the needs of our customers.">Bank Concierge Role">We are seeking an experienced Bank Concierge to join our team at our Homelessness Scheme in Kings Lynn. The successful candidate will be...
-
Learning and Engagement Officer
4 weeks ago
King's Lynn, Norfolk, United Kingdom Norfolk Full timeTemporary Contract OpportunityThis is a great chance to join Norfolk Museums Service as a Learning and Engagement Officer, where you will lead the development and delivery of formal and informal learning activities at King's Lynn Town Hall.The post holder will work in partnership with other cultural, arts and heritage organisations to support the delivery of...
-
Community Development Officer
4 weeks ago
King's Lynn, Norfolk, United Kingdom Sanctuary Group Full timeJob Title: Community Development OfficerWe are seeking a highly motivated and organized Community Development Officer to join our team. The successful candidate will work closely with our customers to deliver community-based projects and initiatives.About the Role:In this exciting role, you will work collaboratively with our customers to design and deliver...
-
Patient Experience and Engagement Lead
6 months ago
King's Lynn, United Kingdom The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust Full timeAn exciting opportunity has arisen for an innovative, dynamic, and highly motivated professional, who is passionate about improving experiences for patients', carers, families and visitors. We are looking for someone with excellent interpersonal skills who is compassionate, kind and empathetic and understands the importance of delivering individualised...
-
Community Wellbeing Officer
4 weeks ago
King's Lynn, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time**Job Summary**We are seeking an experienced Adult Community Learning Coordinator to join our team and provide support to working age adults with moderate to severe mental health difficulties in West Norfolk.The ideal candidate will have a strong understanding of mental health issues and be able to work effectively with individuals, families, and communities...
-
Housing Officer
7 months ago
King's Lynn, United Kingdom Longhurst Group Full timeAre you a Housing professional with a background in anti-social behaviour, and looking for an exciting new role within an organisation committed to improving lives? Are you driven by a challenge, and wanting to be part of a dynamic team, working collectively to deliver an efficient tenancy & estate management service? If so, our Housing Officer role could be...
-
Homelessness Prevention Officer
6 days ago
King's Lynn, Norfolk, United Kingdom Shelter Full timeAbout the PositionShelter is seeking a Homelessness Prevention Officer to join our team in Kings Lynn. As a key member of our team, you will work collaboratively with local organizations and stakeholders to prevent homelessness and address housing issues.The ideal candidate will have experience in housing and homelessness advice and advocacy, with the...
-
Visitor Experience Officer
7 months ago
King's Lynn, United Kingdom National Trust Full timeAre you a creative individual who has a passion for the delivery of interpretation and engaging and meaningful programming throughout the year? We’d love you to bring your skills to the biggest conservation charity in Europe. With engaging stories to tell, there’s always something to share with our visitors, and it will be your job to make sure we’re...
-
Head of Family Events and Engagement
6 months ago
King's Lynn, United Kingdom BMC Full timeBMC Recruitment is delighted to be working exclusively with Scotty’s Little Soldiers, the charity for bereaved British Forces children, to assist them in finding a Head of Family Events and Engagement to join the team on a permanent basis. **Background** Scotty’s Little Soldiers are a UK national Charity which provides support for bereaved military...
-
Community Liaison Officer
7 days ago
King's Lynn, Norfolk, United Kingdom Sanctuary Group Full timeSanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.About the RoleThis role involves providing support services to customers who require assistance with daily tasks. You will work closely with colleagues to ensure the security of the service and provide a high-quality service to...
-
Accommodation Officer
6 days ago
King's Lynn, Norfolk, United Kingdom Seetec Business Technology Centre Full timeJob Description:This position requires a skilled individual to support participants with their housing needs, working in partnership with probation practitioners to create effective accommodation plans.You will be responsible for managing a caseload of adult males, conducting initial assessments, and recording progress using a case management system.A key...
-
Office Assistant
6 months ago
King's Lynn, United Kingdom Chenery Taylor Management Ltd Full timeWe are currently looking for a Office Assistant to support our small but very busy office. You should have previous office administrative experience and ensure a high level of administrative support is given. You should be an excellent organiser and communicator with a proactive and friendly attitude, it is also important to have a meticulous and thorough...
-
Office & Social Media Administrator
6 months ago
King's Lynn, United Kingdom RW Walpole & Partners Full timeRW Walpole Ltd are looking for an experienced administrator with a flair for social media to join our small office team. We are a long established, family business who propagate and grow a wide range of soft fruit plants for sale to commercial fruit growers, plant retailers and amateur gardeners. **Key Roles and Responsibilities -** - Answering the...
-
Office Assistant
6 months ago
King's Lynn, United Kingdom Chenery Taylor Management Ltd Full timeWe are currently looking for a Office Assistant to support our small but very busy office. You should have previous administrative experience and ensure a high level of administrative support is given. You should be an excellent organiser and communicator with a proactive and friendly attitude, it is also important to have a meticulous and thorough nature...
-
Community Housing Advocate
4 days ago
King's Lynn, United Kingdom Shelter Full timeAbout the OpportunityWe are seeking a highly motivated and experienced Housing Rights Worker to join our team in Kings Lynn. As a key member of our community hub, you will deliver high-quality housing advice and advocacy, working closely with individuals and communities to resolve their housing situations.With a strong understanding of housing and...
-
Office Administrator
6 months ago
King's Lynn, United Kingdom Gould Barbers Full timeGould Barbers is looking for an office administrator for our busy, dynamic business and to directly serve both our customers and our teams of barbers. This role could even develop into helping the wider business of Gould Barbers. A good grasp of MS Word and Excel are essential, and a willingness to learn other business platforms is required (with training...
-
People Advisor
6 months ago
King's Lynn, United Kingdom Freebridge Community Housing Full timeWe have an exciting opportunity for a** People Advisor** to play a vital role in fostering a positive and productive work environment by providing guidance and support to colleagues across various aspects of their employment journey**. **You will serve as a trusted resource for both colleagues and management, offering advice on matters related to HR...
-
Home First Hub Admin Assistant
6 months ago
King's Lynn, United Kingdom Norfolk Community Health and Care NHS Trust Full timeAre you a tenacious, confident, and flexible person, with excellent organisational, engagement, and communication skills, who can work autonomously and as part of a creative and motivated team? If you are, we would really like to hear from you! You will provide an efficient, confidential administrative service to the Home First Hub Team, you will be based...
-
Assistant Psychologist
6 months ago
King's Lynn, United Kingdom St Andrew's Healthcare Full time**Location: Norfolk (covering the King’s Lynn Probation Offices)** **Salary: £25,200 per annum** **Hours: 37.5 per week - Based across Probation Offices with some flexibility for home working** **Permanent** This service is part of our Community Partnerships Division who this year had their CQC rating as good. Below are some of the comments from...