Event Sales Manager

1 week ago

London, UK, United Kingdom Sunset Hospitality Group Full time

We have an exciting opportunity for a dynamic and driven Event Sales Manager to join our team at Sunset Hospitality Group UK


About Us

Sunset Hospitality Group (SHG) has expanded into London with the launch of three new venues in the prestigious Belgravia neighbourhood, now open at the iconic 19 Motcomb Street. Each concept offers a unique culinary experience to the city. SACHI presents refined Japanese Kappo dining with seasonal omakase menus and a rooftop terrace boasting panoramic views. Amélie serves bold Provençal flavours in a day-to-night setting. LUUM, a vibrant cocktail lounge, blends Latin American mixology with an energetic atmosphere.


The Role

As Event Sales Manager you'll play a key role in driving revenue and delivering exceptional event experiences. Combining proactive and reactive sales, this role involves creating new business opportunities through networking and account management, building client relationships, and managing private dining enquiries. You will also be responsible for end-to-end delivery of in-house events, from conceptualisation to execution, ensuring they are well planned, seamlessly executed, and leave a lasting impression on our guests.


Key Responsibilities

  • Drive the growth of events by managing private dining enquiries and converting them into revenue-generating events
  • Actively pursue new business opportunities through proactive sales activities such as networking, industry research, and partnering with concierges, agencies, and local businesses
  • Build strong, lasting relationships with clients, focusing on both acquisition and retention.
  • Ensure exceptional guest service and communication to meet client needs and exceed expectations
  • Full ownership of in-house events, from ideation and planning through to flawless execution. This includes organising everything from seasonal parties to bespoke events, ensuring all details are managed effectively
  • Regularly review sales performance, track revenue against targets, and adjust strategies accordingly. Monitor and analyse monthly reports and forecasts, and implement necessary action plans
  • Work closely with all internal teams, including kitchen, operations, reception, and front-of-house, to ensure smooth event execution and excellent guest service
  • Continuously generate new business through research into new industry sectors and ongoing relationships building with key suppliers and partners
  • Keep up-to-date with industry trends, competitor activities, and guest preferences to inform sales strategies
  • Review pricing and propose improvements based on competitive market research, ensuring the best offerings in the market
  • Create and update sales strategies to support the group and event business, ensuring alignment with company goals and vision
  • Prepare and present tailored proposals for private dining group bookings, and exclusive hires, ensuring all guest needs met and expectations are exceeded
  • Manage event calls and email enquiries in a professional and timely manner
  • Build and maintain an extensive database, keeping a detailed and accurate guest history of all relevant details for future events
  • Host networking events, client lunches, and industry meetings to raise brand awareness and generate new leads
  • Address guest complains promptly and professionally, ensuring satisfactory resolutions to maintain high standards of service
  • Be an ambassador for SHG, representing the brand with pride in all settings


Why Join Us?

  • Up to 50% employee discount across all UK locations
  • Guaranteed minimum hours
  • Birthday off on us
  • Meals on duty
  • Access to employee assistance programme
  • Wagestream: financial wellbeing benefit that allows you access to your pay as you earn it
  • Generous referral bonus
  • Opportunities for international relocation
  • Employee events
  • Career growth: your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions


Sunset Hospitality Group is extremely proud to be recognised as one of Dubai’s Great Places to Work, so we’ll all be here to support you in your journey with us


About You

  • Previous Sales & Events Manager experience within luxury hospitality
  • Proven ability to manage a dynamic workload and meet deadlines in a fast-paced environment
  • Proven sales experience with a strong track record in proactive sales, including business development, client acquisition, and strategic account management
  • Exceptional organisation skills with a keen eye for detail, capable of managing multiple events and client requests simultaneously
  • Excellent written and verbal communication skills, with ability to build rapport and influence at all levels
  • Strong and creative problem-solving skills
  • Proficient in Microsoft Office and experience with CRM systems
  • Creative and entrepreneurial mindset with the ability to innovate and adapt
  • Strong network within hospitality and events industry
  • Demonstrated leadership skills and the ability to be a proactive ambassador for the company


This is a fantastic opportunity for someone who holds genuine passion for hospitality, wants to be a part of a global lifestyle brand and above all enjoys all things people.


Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centres and more. SHG operates over 58 venues in 17 countries with a commitment to delivering authentic and diverse hospitality experiences that bring people together, all around the world.


****Candidates must have right to work in the UK****


Sunset Hospitality Group is an equal opportunity employer. All applications will be considered for employment regardless of race, colour, ethnicity, religion or belief, nationality, sexual orientation, gender, gender identity, or disability status.

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