Café & Event Support Staff

2 weeks ago

London EC, Central London, United Kingdom London Wildlife Trust Full time

Want to work for a good cause and benefit from spectacular views? Were looking for team members to join our cafes at Camley Street Natural Park, Woodberry Wetlands, and Walthamstow Wetlands, to help us achieve our vision of London alive with nature, where everyone can experience and enjoy wildlife.


We have a variety of shifts on offer on a casual basis, including weekend working.


Start Date: Flexible

Rate of Pay: £13.16 per hour

Locations: Walthamstow Wetlands, Woodberry Wetlands, Camley Street Natural Park


General Responsibilities:

  • Offer a warm welcome to guests, with excellent customer service
  • Take customers orders and payment in a quick, efficient and friendly manner
  • Know the full range of food and drinks on the menu plus ingredients of each dish (paying particular attention to any allergens)
  • Serve the food and drinks either at the counter or to the customers table as requested
  • Work with the staff team in an efficient and collaborative manner, helping in the kitchen to prepare food dishes or the barista prepare drinks during busy periods
  • Ensure that all areas of the café (kitchen, dining areas, and facilities) are kept in a clean, tidy and welcoming manner, performing regular checks

Role Requirements:

  • Excellent customer service skills, (café/hospitality setting would be advantageous)with the ability to recognise and welcome returning customers
  • An ability to take clear instructions, prioritise workload and organise workeffectively to meet deadlines
  • Problem solving skills, adaptable and an ability to use initiative
  • Helpful manner, tact and diplomacy, with the ability to remain calm under pressure
  • Good numeracy and memory for taking payments and orders accurately


Does this sound like you? Wed love to hear from you


Our vision is a London alive with nature, where everyone can experience and enjoy wildlife. In order to achieve our goal of engaging everyone in protecting Londons wildlife for the future, we know that our staff team needs to better reflect and represent all of Londons communities.Read more about London Wildlife Trusts commitment to Equality, Diversity and Inclusion on our website.We are also committed to ensuring the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people, read more aboutLondon Wildlife Trusts commitment to Safeguarding on our website.


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