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Café Support Staff

3 months ago

London, Greater London, United Kingdom Wakefield Council Full time

Become a vital part of our team at Wakefield Council as a Catering Assistant. We are seeking an individual with a background in catering, who excels in customer service and food handling. Strong food hygiene practices are essential, along with the capability to work both independently and collaboratively.

Primary Duties:

  • Efficiently serve patrons with their food and beverage selections while managing transactions.
  • Assist in the setup and maintenance of the café and service areas throughout the day.
  • Deliver outstanding customer service and support.
  • Manage inventory by ordering and rotating stock appropriately.

Responsibilities Include:

  • Provide a warm welcome and exceptional service at the counter.
  • Offer guidance on menu items and product offerings.
  • Maintain appropriate stock levels, oversee orders, and ensure proper rotation.
  • Effectively manage customer queues and expectations.
  • Serve a variety of beverages, food items, and snacks.
  • Keep the café environment clean and organized.
  • Adhere to established guidelines and procedures.
  • Ensure compliance with health and safety regulations, including food hygiene standards.

Required Personal Attributes:

  • Friendly and approachable demeanor.
  • Strong communication skills.
  • Able to perform well under pressure.
  • Comfortable interacting with the public.
  • Open to learning and working autonomously.
  • Organized and effective team collaborator.
  • Familiarity with cash handling and till operations.
  • Possession of food hygiene training or certifications.

This position entails a commitment of 30 hours per week, which may include evenings, weekends, and public holidays.