Senior Human Resources Manager

1 month ago


Manchester UK, Greater Manchester, United Kingdom KnoWho Full time

About the Role:

Our client, a dynamic and fast-paced marketing agency, is seeking a highly skilled and experienced Senior HR Manager to lead their people operations. The ideal candidate will have a proven track record in HR management within a creative or marketing agency environment, with expertise in recruitment, people management, and working closely with C-suite executives.

This role offers an exciting opportunity to shape and drive the company’s HR strategy, fostering a culture of collaboration, creativity, and high performance.


Location: Manchester (Central)

3/4 days in the office per week


Key Responsibilities:

  • Strategic HR Leadership: Develop and execute HR strategies that support the company’s goals and align with its unique culture.
  • Talent Acquisition: Oversee end-to-end recruitment processes to attract and retain top talent in the marketing industry.
  • People Management: Lead and support employee development initiatives, including performance management, training, and career development programs.
  • C-Suite Collaboration: Partner with senior leadership to provide strategic HR advice and ensure alignment with business objectives.
  • Employee Engagement: Drive initiatives to promote a positive and inclusive work environment, ensuring high levels of employee satisfaction and retention.
  • Policy Development: Create and implement HR policies and practices that comply with legal standards and reflect the company’s values.
  • Conflict Resolution: Act as a trusted advisor for resolving employee relations issues and mediating workplace conflicts.
  • HR Operations: Oversee payroll, benefits administration, and compliance with employment laws and regulations.
  • Diversity & Inclusion: Champion diversity, equity, and inclusion efforts across the organisation.


Skills and Qualifications:

  • Experience: Minimum of 7–10 years in HR, with at least 3 years in a senior HR role within a marketing, creative, or advertising agency.
  • Expertise: Strong knowledge of recruitment strategies, talent management, and employee engagement practices.
  • Leadership Skills: Demonstrated ability to lead and influence at all levels of the organization, including C-suite executives.
  • Communication: Exceptional interpersonal and communication skills, with the ability to build relationships and inspire trust.
  • Problem-Solving: Proven experience handling complex employee relations issues with discretion and professionalism.
  • Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. A CIPD qualification or equivalent is a strong advantage.
  • Knowledge: Solid understanding of employment law, HR best practices, and industry trends.
  • Adaptability: Ability to thrive in a fast-paced, creative environment and manage multiple priorities effectively.


Why Join Our Client?

  • Collaborate with an innovative and creative team in a thriving marketing agency.
  • Play a key role in shaping the agency’s people strategy and culture.
  • Work closely with C-suite executives on strategic initiatives.
  • Enjoy a competitive compensation package and opportunities for professional growth.



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