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Ecommerce Executive

2 months ago

London, UK, United Kingdom BY TERRY Full time

"Beauty is not a stereotype; your personal style is your own signature, to be expressed day by day.” - Terry de Gunzburg, Founder.


Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.

Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.


We champion the beauty of every individual, offering an innovative range of high-quality makeup, skincare, and fragrances designed to not only magnify but also improve skin day by day. Our signature products, Baume de Rose and Brightening CC Serum, embody this belief, blending exceptional skincare benefits with exquisite beauty.


With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.


Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Immerse yourself in a world where every day is an opportunity to inspire and be inspired. Together at BY TERRY, we make it up, we make it real, we make it recur.


Key Responsibilities:


Weekly, monthly & annual stock management for both websites and Amazon channel:

  • Unit sales + trend(s) report
  • Sell-through per SKU and category
  • Forecast weekly + monthly stock cover for each channel
  • Working with team to ensure timely delivery and effective management of process
  • Work with team to optimise stock on website - highlighting best sellers, optimising slow selling categories and any back in stock activations

Sales + promotion planning:

  • Support Head of eCom with managing sale targets
  • Forecast daily traffic and sales plans targets based on monthly budgets
  • Planning and managing monthly promotion/ sale / GWP's inline with above
  • Work with creative and digital marketing teams to execute campaigns (briefing emails / ads / web content)
  • Ensuring the websites & channels are kept up-to-date with; correct offers, correct gift offers, updated banners, new in products/brands, regularly updated category page

Trade & reporting:

  • Daily sales and traffic report sent to team
  • Weekly Ecom trade report and deck
  • Continuous review and management of onsite conversion tactics, any discounting, bundles, samples, discovery programme / sale/ promotion/ discount anaylsis
  • Providing report and analysis of how to improve/ grow

Deliver best in class customer experience:

  • Ownership of all customer service channels
  • Responding to customer queries in a timely and efficient manner
  • Creating processes to optimize workload and customer experience as efficiently as possible
  • Partner closely with brand and customer service teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity


Profile :

  • Proven experience in ecommerce
  • Competent using excel
  • Interest in beauty
  • Must be eligible to work within the UK


Salary : 30K£