Ecommerce Manager

1 month ago

London UK, UK, United Kingdom Fussy Full time

Ecommerce Manager


Fussy are on a mission to banish single-use plastic from your bathroom. We started with the UK’s Highest Rated Refillable Natural Deodorant and were recently named as one the UK’s Top 50 Start Ups. Backed by some leading consumer investment funds, we are now looking to scale across channels, territories and products…it’s an exciting time to join our mission


To support our next stage of growth, we are now looking for a talented individual to join the team as an Ecommerce Manager.


The chosen candidate will have responsibility for defining, developing and implementing our ecommerce strategy and will work closely with the Head of Growth as a part of the wider marketing team.


Responsibilities


  • Day to day management of the website using Shopify, including the set up and management of all products across international markets, ensuring all pages are kept up to date with correct copy, translations, images, pricing and following SEO best practices.


  • Oversee subscription management solution using Recharge covering subscription workflows, cancellation flow, bulk updates & the account management portal


  • Determine, plan and manage merchandising, copy, product collections and setting appropriate stock for new product launches.


  • Planning and executing on site promotions, managing the discounting and pricing strategy.


  • Manage web development workflow, prioritise bug fixes, site optimization and new web features and liaise with CX, brand, growth & operations on website needs.


  • Monitor website performance and optimise customer journeys, utilise data and analytics to identify trends and insights, to enhance performance (CVR, AOV, engagement).


  • Working closely with growth team to identify opportunities to drive new customer acquisition


  • Build and test landing pages for product launches, marketing channels, pricing tests and customer cohorts to increase conversion rates


  • Reporting on and staying up to date with competitors products, pricing and marketing analysis to ensure we remain competitive.


Who you are


  • 2-3 years experience working as an ecommerce executive at a D2C brand


  • Data is your friend – you find it easy to use insights to back-up your instincts.


  • You’ll be comfortable working as a one-man-band or playing your part in a team.


  • Getting stuck into platforms and processes with a focus on automation and optimisation is important to you.


  • You’re a professional plate juggler (though perhaps not literally) – having multiple projects on-the-go is the kind of thing that gets you out of bed in the morning.


  • You have experience across influencer marketing tools such as Saral and Archive also confident with Google Sheets and Google Analytics.


Who we are


We’re on a mission to banish single-use plastic from the bathroom, with simple, effective and convenient personal care products that are backed by science not buzzwords.


Fussy been named the UK’s Best Eco-Deodorant in Glamour Magazine, featured on This Morning and most mainstream media outlets, put in place the foundations of a world-class team of employees and advisors and have prevented over 10,000 years worth of deodorants from ending up in landfill.


We are now looking to accelerate our growth into new products and territories. We as a brand have the responsibility, consumers have the power and it’s only together we can do this. Power to your pits


Other Details


Term: Permanent

Start date: ASAP

Salary: Depending on experience

Days/Week: 5 days per week (2 days in the office) and flex time

Probationary Period: 3 month

Regular team socials, breakfasts & lunches

Work from anywhere August each year

Holiday: 25 plus holiday, training days, mental health and charity days, flexible working.



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