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Human Resources Admin Team Lead

3 months ago

Peterborough UK, Eastern England, United Kingdom Vermelo RPO Full time

Team Leader – HR Service Centre (Admin)

Location - Peterborough (Hybrid 2 days per week on-site)


The HR Service Centre provides HR Administration support services to the network of HR Business Partners, Managers and employees across the Group.


Reporting to the HR Operations Manager, the Team Leader will be responsible for managing a team of HR Assistants based in offices across the Group.


The ideal candidate will be a strong people manager with exposure to HR processes and procedures. The prime focus of the role will be the day-to-day management of the team, ensuring compliance with processes and managing HR projects.


Responsibilities

  • Day to day management of a team of HR Assistants
  • You’ll be leading, motivating, and developing a team to perform and achieve target performance.
  • Workload and resource prioritisation and planning
  • Ensuring compliance with process and agreed SLAs
  • Supporting the HR Operations Manager with overall team management and strategy
  • Driving and implementing change including process improvements and automation
  • Supporting the ER and HR Business Partner community with tasks being routed to the HR Service Centre
  • Monitoring and managing HR processing with the payroll team
  • Working closely with other Team Leaders to balance the workload effectively
  • Leading the team with project based tasks
  • Review HR process guides and ensure they are regularly updated
  • Undertake regular performance reviews with team members against key targets and objectives in order to identify business and personal developmental needs
  • Adhere to FCA and Data Protection Regulations


Experience:

  • Strong demonstrable people management skills
  • Well organised with a keen eye for detail
  • Experience of working in a high pressure fast-paced environment
  • Demonstrates ability to prioritise workflow volumes
  • HR project experience
  • Good computer skills to include Microsoft Office
  • A good understanding of HR processes and procedures would be advantageous
  • Ability to present projects and information clearly and concisely
  • Strong communication and interpersonal skills
  • Experience of managing when things are changed or required at short notice
  • Ability to coach & communicate across the department and business