Senior Client Engagement Advisor

3 weeks ago


London, UK, United Kingdom Totum Partners Full time

Senior Client Engagement Advisor - Technology & AI

Location: London

Contract: 12-month Fixed Term Contract (FTC)

Start Date: ASAP



Our client is a leading global law firm renowned for its innovative approach and commitment to excellence. With a strong focus on technology and AI, they are at the forefront of driving transformative solutions for their clients. The firm prides itself on fostering a collaborative and dynamic work environment, where employees are encouraged to think creatively and push the boundaries of what’s possible.



We are seeking a proactive Senior Client Engagement Advisor to join our client’s Technology & AI team. This role is essential for advancing client engagement strategies related to technology, innovation, and Generative AI (GenAI).



Key Responsibilities:


  • Develop and implement a comprehensive programme aimed at engaging clients with technology, innovation, and GenAI.
  • Ensure maximisation of opportunities related to these areas by working closely with firmwide Business Development (BD) colleagues.
  • Develop and enhance client offerings around technology, innovation, and GenAI.
  • Ensure cohesive communication, engaging lawyers across the firm with key messaging and opportunities related to client tech, innovation, and GenAI.
  • Engage clients through an impactful programme encompassing legal technology tools, innovation, and AI adoption.
  • Work alongside subject matter experts to craft and provide external client-facing collateral to showcase the firm’s expertise.
  • Develop internal briefing packs to assist client teams in conversations about legal technology adoption, including AI.
  • Identify top clients and meaningfully engage with them on technology, innovation, and GenAI opportunities.
  • Organise legal technology-related events such as GC roundtables to drive client conversations around legal technology adoption.
  • Cascade marketing information to partners and client teams to improve awareness and understanding of the client offering.
  • Work with the PR team to raise the firm’s external profile.
  • Set and monitor key success metrics and objectives. Report progress to the Client Tech & AI partner and the programme leads.
  • Run regular working group meetings with partners and BD team members to share updates on client conversations, mandates, and emerging opportunities.



Ideal Candidate:

  • Minimum of 5 years of BD & Marketing experience.
  • Preferably experienced in the legal sector or other professional services with a strong understanding of the legal industry.
  • Exceptional writing skills for marketing content and communications.
  • Highly organised, adaptable, and able to manage multiple priorities.
  • Excellent client-facing and communication skills.
  • Strong understanding of technology, particularly legal tech.



Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.



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