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Customer Success Manager

2 months ago

UK, UK, United Kingdom Zetter Recruitment Full time

Customer Success & Onboarding Manager (Start-up) - London - SaaS - AI Driven Solution


The Company:

  • Fast-growing VC backed A.I transformative SaaS platform.
  • Achieving consistent YoY/MoM growth (100% inbound)
  • Delivering a solution changing the way commercial functions operate across tech.


The role:

  • Manage client journey from onboarding and beyond, with high levels of customer service.
  • Ability to work and collaborate across teams to contribute to product development.
  • Create high level campaigns at a consistent level.


About you:

  • Strong academic background Degree level and above.
  • Ability to deal with high-pressure, fast moving work environment, with high expectations.
  • 2 years + B2B SaaS/Start-up Customer success or Account management experience (Must be A.I/Early stage start-up)


The Package:

  • Salary up to £60,000 + Bonus scheme
  • Fully Remote (US + EU hours)
  • Joining a fast-growing start-up at crucial development stage.