Account Manager

3 weeks ago

Stevenage UK, Hertfordshire, United Kingdom Rephine Full time


About the Job: The Gold Standard in Life Sciences Quality


At Rephine, we are not just a company; we are a beacon of quality assurance and compliance within the Life Sciences sector. With a broad international scope and a steadfast mission, we provide unparalleled consulting services across Pharmaceutical, Biotechnology, Medical Devices, and Cosmetics industries. Our aim is clear: to ensure compliance strategies are not only effective but guarantee the safety and quality of products worldwide.

Rephine is a global company, with our presence extending through key locations including offices in Barcelona (Spain), Stevenage (UK), Shanghai (China), and India.


Who we're Looking For:


Are you a dynamic sales professional with a passion for the Life Sciences industry? Do you excel in fostering strong relationships and are you driven by the thrill of expanding business opportunities and managing key accounts in a field that has a genuine impact on the world?


We are seeking an Account Manager to join our team, offering dedicated account management and sales expertise to the leading names in the Pharmaceutical, Biotech, and Medical Device industries. You'll play a pivotal role in not just maintaining, but actively enhancing our relationships with existing clients and identifying new business opportunities to drive our mission forward. Join us in making a difference, one account at a time.


***This position can be managed remotely from anywhere in Europe. The primary requirement is fluency in Polish***


Your Mission Should You Choose to Accept:


Embarking on this journey with Rephine means being at the heart of key global projects, with responsibilities that include:


  • Serve as the lead contact point for clients in your territory
  • Establish, nurture and grow trusted, consultative relationships with client stakeholders
  • Secure new business from existing relationships and prospect for new contacts, leads, and opportunities
  • Negotiate sales that satisfy client requirements and maximise profit
  • Build a pipeline of business and manage this throughout all stages of the sales cycle to ensure timely delivery of reports or services
  • Collaborate with internal teams to propose and deliver appropriate services to meet your clients’ needs
  • Be conversant in the full range of the company’s services
  • Enter, maintain and manage records in Salesforce, according to the process and to the quality standards defined in our SOP
  • Monitor and track key account metrics/KPIs (e.g. monthly/quarterly revenue, renewal rates, win/loss ratio)
  • Be responsible for an annual sales revenue target


This Role Is Tailor-Made for You If You Have:


  • Excellent oral and written communication in English AND Polish
  • Demonstrable track record of successful business to business (B2B) selling
  • Highly organised and structured in approach
  • Analytical thinking
  • Solution finding
  • Flexible and adaptable to a rapidly changing environment
  • Proven capability to meet targets and deadlines
  • Pride in the work you do
  • Desire to excel
  • Experience of using a CRM system (Salesforce a plus)
  • Strong computer literacy (standard suite of MS Office personal productivity tools)
  • Fluency in a second European language is highly desirable ( Spanish or other European languages specifically)
  • 2-3 years’ sales experience
  • Experience in the life sciences industry desired


Your Team:


If there's one thing that characterizes the Rephine team, it's our absolute commitment to our customers, driving our constant growth. The involvement, experience, and expertise of our consultants are our greatest assets.


Join our team of consultants, share our values & goals, and grow with us. You can be part of the success of our projects.


Your Career at Rephine:

We are growing and constantly evolving, looking for professionals who want to stay and develop their career with us.


We offer:


Benefits:


  • Competitive salary according to experience, additional extra-legal vacation days, and other competitive benefits.
  • Teamwork: Highly qualified staff with numerous years of experience, always available to help.
  • Flexibility: Hybrid mode, autonomy.
  • Global Company: Growing global company and multicultural team.
  • Learning Program: Training and development program.
  • Continuous Training.
  • Team Building: Occasionally teambuilding, social events, and Rephiesta.
  • Excellent Culture and Work Environment: Young and enthusiastic team of consultants.


Why Rephine?

For over two decades, Rephine has led the charge in elevating manufacturing quality processes for leading Life Sciences companies. Our journey of growth and evolution continues, and we invite you to be a part of it.


Ready to Make a Global Impact? Visit our career site for more details and apply in English: Careers - Rephine


he ideal candidate will lead the account development and penetration strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients.

Responsibilities

  • Manage a portfolio of accounts
  • Grow new business accounts from a client database.
  • Source new contacts and relationships
  • Develop positive relationship with clients
  • Resolve conflicts and provide solutions to clients in a timely manner


Qualifications

  • Bachelor's degree or equivalent experience
  • Understanding of sales performance metrics
  • Proficient in CRM software and Microsoft Office suite

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