General Manager

2 days ago

London, UK, United Kingdom Crossroads Live Full time

Crossroads Live is one of the world's leading producers of live large-scale theatrical entertainment, with offices in London, the US and Sydney. Shows general managed from the London office are currently in the West End, touring the UK and touring internationally.

We have a vacancy for an experienced General Manager to join our production team in March 2025.

Brief: You will be part of a small team of General Managers co-ordinating the day-to-day management of productions. You will be a main point of contact for and manage the setting-up of productions. You will ensure that information and decisions are communicated swiftly to all relevant parties, and support the Executive Producer as required.

Reporting to: Executive Producer

Role Responsibilities

  • Preparation and management of production budgets, pre-production and weekly running
  • Preparation and management of Profit and Loss accounts and recoupment schedules which may include the creation of royalty pools and other related industry standards
  • Management of accounts prepared inhouse
  • Work with Directors on casting as needed, and work with Casting Directors to coordinate the casting process
  • Co-ordinate and manage the recruitment process, taking interviews and negotiating deals for all production staff including creative teams, cast, crew and stage management in accordance with budget and union agreements
  • Maintain a record of deals done, and ensure that all contracts are issued and are accurate
  • Providing regular updates to the Executive Producer and other members of the CXL senior management team as well as licensors and Co Producers.
  • Work closely with the Company Manager on the management of the production personnel including resolving HR matters as they arise
  • Work closely with the Production Manager on the preparation and management of the technical side of productions. This will include ensuring that health and safety policies and procedures are implemented and followed.
  • The implementation of insurance for the production.
  • Monitor developments in union agreements, ensuring that Crossroads Live fulfils its employer obligations
  • UK and international tour booking and the negotiation of all theatre and promoter deals
  • The preparation and management and approval/signature of all deal memos/contracts with theatres and promoters
  • Check and approve theatre settlements
  • Check and sign off the weekly payroll
  • Manage the workload of the Production Assistants, Associate General Managers and Production Co-ordinators, as relevant
  • Oversee visas, work permits and appropriate tax exemptions where necessary for foreign staff involved in UK productions and for UK staff involved in international productions.
  • Oversee travel, transport, accommodation and per diems
  • Organise any company or individual training as needed including anti racism training
  • Oversee and ensure the implementation of well being services for each production
  • Oversee and co-ordinate all aspects, within budget, of press and media nights, including the compilation of guest lists, sending of invitations, seat allocation, ticket distribution, logistics, press night parties, and company gifts
  • Represent Crossroads Live at Marketing meetings
  • Liaising with the press and marketing teams as required for their requirements
  • Oversee the compilation and facilitating approvals for production programmes, merchandise including brochures.
  • Attend running shows (including overseas), including final cover runs, on a regular basis
  • Oversee the implantation of access performances and maintain awareness of developments in this area
  • Be aware of, implement and adhere to office and production Health and Safety policies, and Crossroads Live’s policies and procedures.
  • Promote Equity, Diversity and Inclusion policies, training and procedures

Person Specification

  • We are looking for someone who has experience of working at this level ideally on large-scale commercial musicals
  • Experience of touring including international touring would be considered a bonus
  • Experience in a majority of the duties would be essential as well as an empathetic approach to the creative process and strong problem-solving skills including experience in HR processes, including leading grievances and disciplinary
  • A natural proactive and flexible attitude, ability to effectively prioritise and respond to quickly changing priorities.
  • Strong leadership qualities with excellent communication and interpersonal skills and someone who is calm under pressure.

This role would suit someone who is currently working in this role that would be interested in working for CXL and the productions looked after by them or someone who has UK experience but would like to expand and learn about international touring or This role would suit someone who has been working as an Associate General Manager for some time and feels they are ready to make the step up.

Salary and Benefits

  • £60,000 - The salary is dependent on experience, we offer a competitive compensation package
  • Core working hours are Monday-Friday 10am-6pm; some evening, weekend and overseas attendance and work will be required in line with the needs of the productions for which TOIL may be given.

This position is based in our Seven Dials General Management office

Equality - We aspire to have a diverse and inclusive workplace and encourage applicants from under-represented communities.

How to Apply - Please send CV and covering email noting ‘General Manager’ in the subject header via the button below.

You must have the right to work in the UK.

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