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Regional General Manager

4 months ago

Birmingham UK, West Midlands, United Kingdom Biffa Full time

Regional General Manager - Midlands


Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.


A quick look at the role.

A fantastic opportunity has arisen for a Regional General Manager to provide leadership and direction of the overall business for the Midlands region within the I&C Division for which they assume responsibility for the successful delivery of all commercial, health and safety and operational results, and be responsible for all aspects of the regional business in addition to the control of the regional SME sales performance.

Reporting into the Area Director, you will hold full P&L accountability and will take ownership of growing your region, delivering excellent customer service levels, whilst maintaining high standards and an efficient operating model. You will be an inspirational leader with the ability to deliver results effectively through your team and build high engagement levels with a focus on performance and development. Working closely with your peers across Collections and the wider group to drive overall business success and share best practice.

Experience of the logistics market is essential. Working at SME level plus a larger corporate environment, acquisition and business development experience is desired. A track record of working with local government and official bodies to influence legislation and industry outcomes also desired. A demonstrable track record of positively impacting commercial performance is also essential.


To be successful, you will have extensive management and leadership experience and have experience of full P&L accountability including driving revenues ideally through an SME sales channel and the ability to support key accounts in the corporate majors account channel.


Why it’s an opportunity not to be wasted.

  • Delivering business growth within the Midlands region, shaping business objectives through rigorous planning, execution, communication and evaluation and being involved in the external profiling of Biffa, by personally making an impact on key external players/stakeholders.
  • Providing account management support for both existing sales and new sales within region, by creating a platform for sales growth.
  • Controlling and reviewing financial and operational performance, managing operational assets and /or staff, to deliver a profitable business with great customer service standards. Managing financial performance reporting, budgeting and forecasting to required deadlines. Actively manage to business scorecard KPI's, by setting budgets, reviewing and taking appropriate action to ensure optimum return on assets.
  • Accountable for the management of Health and Safety within the region in line with the Company health and safety standard.
  • Providing clear leadership across all sites in within region and create an exceptional management team; develop and inspire people to work together to achieve objectives; manage team and individual performance to provide excellent business results.


Here’s what we require:

  • Highly commercial with demonstrable experience of driving revenues
  • Strategically focused leader with a proven track record of developing a regional strategy and turning strategy into results
  • Strong General Manager covering aspects of Commercial, People and Operations
  • Relevant experience and understanding of health and safety management
  • Educated to degree level, equivalent professional qualification or a proven record of sound operational judgement at senior management level over several years
  • First rate intellectual abilities, with particular financial and analytical strengths
  • Effective use of KPI’s to measure and drive high performance and efficiencies
  • Assured, knowledgeable, highly motivated, engaging, co-operative and confident in front of customers and key stakeholders
  • Providing thought leadership, challenge and expertise in the area of transformation
  • Knowledge and understanding of change agendas in different market sectors
  • Entrepreneurial self-starter with a relentless goal focus and desire to succeed and overcome challenges, highly professional with a focus on quality
  • Experienced in people management in a Trade Union environment
  • Experience of managing in a labour intensive, multi-shift environment
  • Desirable to have Transport CPC


And here’s why you’ll love it at Biffa.

  • Competitive salary
  • Generous bonus
  • Car or allowance
  • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
  • Generous pension scheme
  • Medical and dental scheme
  • Retail and leisure discounts
  • Holiday and travel discounts
  • Bike to work scheme
  • Plus much more......


Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.