IT System Administrator
2 weeks ago
IT System Administrator
Overview
An exciting opportunity to be a part of Scotland's leading animal welfare charity, that is dedicated to rescuing, rehabilitating, and rehoming animals in need, ensuring they receive the love and care they deserve.
As an experienced IT System Administrator, you’ll have a business-wide responsibility for effective provisioning, installation, configuration and maintenance of critical IT systems, hardware and software. You’ll often take the lead in resolving hardware and software errors, liaising with team members, business colleagues right across the business, and lead conversations with third party product vendors as necessary.
Key Responsibilities:
- Utilise ManageEngine/Intune MDM for the management and security of mobile devices within the organisation.
- Configure, deploy, and maintain servers, workstations, and other hardware components.
- Install and update operating systems, software, and applications, including Microsoft 365 components.
- Manage & troubleshoot network infrastructure, including routers, switches, firewalls, WiFi and VPN.
- Maintain best practice security measures to protect the organisation's IT assets, including Microsoft 365 security features.
- Implement & manage backup systems and procedures to ensure data integrity and availability.
- Monitor all infrastructure and services, and overall system performance.
- Proactively address issues to ensure optimal performance and availability.
- Maintain comprehensive documentation of system configurations, processes, and procedures.
- Collaborate & lead discussions with cross-functional teams to understand IT requirements.
- Communicate effectively with team members and end-users regarding updates, outages, and changes.
Requirements:
- Experience in similar role, delivering system administration.
- Experience with Microsoft 365 administration, including Exchange Online, Teams, Teams Voice, SharePoint, and OneDrive.
- Proficiency in Microsoft Teams Voice configurations, including number provisioning, wallboard, reporting, and call recording
- Good knowledge of Windows environments, Hyper-V virtualisation, Storage Systems (SAN, NAS) and Remote Desktop technologies
- Good knowledge of Networking technologies (LAN, WAN, Firewall and WiFi)
Details
Hybrid role with 1 day per week required onsite
Flexible working hours
Salary of £40,000
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