Payment Manager

3 days ago


Coventry UK, West Midlands, United Kingdom JD.COM Full time

Primary Responsibilities of Role

• Manage and supervise the Payments & Settlements unit and service providers , to ensure an effective and efficient

operating model is maintained. Process all payments and settlements transactions within pre-set standardized turnaround times and ensure SLAs are complied with.

• Ensure accurate and timely monitoring and settlement of all trades transactions

• Ensure that all transaction processing is in compliance with regulatory and Bank's policies and

procedures with prompt intervention to resolve problems/ concerns. Act as a

payment/transaction authoriser, where necessary.

• Ensure that the operational risk is effectively managed and addressed in all aspects of the

Payments and Settlements function.

• Ensure that any audit points have been addressed and cleared in a reasonable time.

• Review department delivery processes with a view to ensure smooth workflow within the

department, reduce turnaround times and achieve efficiency and cost benefits

• Develop, improve and maintain, policies and procedures and user manuals for the Payments &

Settlement unit.

• Lead projects related to Payments and Settlements, ensure their timely completion,

achievement of objectives and cost efficiencies. Ensure the change-over to new systems and

processes is smooth and error-free.

• Manage maintenance of transaction records and documents and create an archival system for

easy retrieval

• Prepare regular MI and analysis for senior management for effective monitoring and control.

• Provide technical support and advice in the field of Payments, Settlements and Securities to

senior management, other stakeholders such as Business Development teams to help drive new business solutions.

• Carry our all people management responsibilities for the team, including performance reviews,

attendance, disciplinary and sickness matters. Promote cross-skilling and ensure that all

members of the team have personal development plans and are on track for their cross-skilling.


Interpersonal and Organisational Skills:


• Strong people management skills and experience, including management of change


• Excellent verbal and written Communication skills, including senior stakeholders, external partners and customers


• Good analytical reasoning.


• Strong organisational skills in relation to self and the team


• Able to develop and implement solutions both tactical & strategic


• Attention to detail and accuracy.


• Ability to remain calm under pressure and find a solution in a complex and demanding

environment



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