Strategic Ecommerce Manager

1 month ago

London, UK, United Kingdom OpenSourced - Search & Selection Full time

Are you looking for a new opportunity? We are seeking a superstar E-Commerce Account Strategist on behalf of our fast-growing client based in London. If you have proven e-commerce strategy experience and relationship management skills, we want to hear from you


Our client’s portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, along with many others across various sectors including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity.


Our client believes that work should be enjoyable and that a passionate team produces the best results. Sounds appealing? Check out the details below and see if this opportunity is the right fit for you.


SUMMARY OF ROLE


Reporting to the Head of Strategy & Growth, you will collaborate across our client’s portfolio to comprehend and drive their growth objectives. As one of two Account Strategists, you will develop and propose strategic roadmaps centred on measurable performance and growth outcomes.

You will coordinate closely with the client account manager, project managers, and delivery teams to ensure that strategy remains central to the client relationship and that workstreams are aligned with growth goals.



WHO YOU ARE


As a commercially focused and performance-oriented consultant with a “strategy first” approach, you bring extensive experience in e-commerce and a deep understanding of the digital practices essential for a thriving DTC e-commerce environment. You are also a skilled and effective relationship manager, capable of engaging and impressing senior leadership clients. As a collaborative team member, you will work across the agency to align strategic services and technical solutions, enhancing the client’s portfolio.



RESPONSIBILITIES


  • Developing and managing strategic roadmaps
  • Gathering insights through audits and creating actionable plans
  • Coordinating with the client account manager, delivery project manager, and growth services team
  • Maintaining regular communication with clients, including reporting and collaborative strategy development at all levels of stakeholder engagement
  • Collaborating with the sales team to promote and upsell strategic services to other clients within the portfolio



SKILLS AND EXPERIENCE


  • Practical experience in managing direct-to-consumer (DTC) e-commerce websites and implementing digital marketing strategies
  • Exceptional skills in client communication, both verbal and in presentations
  • Strong strategic thinking and analytical abilities with proven experience
  • Capability to handle multiple client roadmaps, both at a high level and in detail
  • Effective self-management and time organization
  • Prior experience in solution sales, with a minimum of 3-5 years in the field



LOCATION


The client’s office is located near Tower Bridge. The position requires office-based work two days per week (Tuesday & Thursday) with flexibility for additional client meetings as needed.


WHAT’S IN IT FOR YOU?


You’ll become a part of a dynamic agency experiencing rapid growth, collaborating with notable brands such as Oliver Bonas, Topps Tiles, and Agent Provocateur. This role presents a valuable opportunity to advance with the company and work closely with its directors.


Our client provides a personal development program, regular team lunches, breakfasts, and quarterly social events. Additionally, there is a cross-channel team with an exciting exchange program, enabling team members from the UK and Poland to travel together to a destination of their choice.

You will join a welcoming and friendly team with a great sense of humour. Benefits include 24 days of vacation plus bank holidays and a day off for your birthday. The role also offers flexible working hours and a ‘Work from Anywhere’ scheme, allowing up to four weeks of remote work from abroad each year.


DIVERSITY AND INCLUSION


Our client is dedicated to fostering a diverse team and welcomes applications from women, people of colour, LGBTQ+ individuals, and those of all abilities. They emphasize the importance of including a broad range of individuals, particularly in technical positions, to help close the gender and diversity gaps in the industry.


Ready to join this dynamic and growing team? Apply now and start your journey with an exciting agency Send your CV and take the next step in your career today

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