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Ecommerce Specialist

3 months ago

London UK, UK, United Kingdom Recruitment Chief Full time

Position: eCommerce Specialist - Amazon

Location: North London, NW1

Salary: depending on experience

Hybrid working: 4 days in the office, 1 day from home


Company Description

A dynamic and growing leading design and gifting brand known for creating quirky, innovative products that bring fun and creativity to everyday life. They are a small, dynamic team with a passion for design, and they’re looking for an Ecommerce Executive to join them and help drive their online presence to the next level.


Role Overview:

As the Ecommerce Executive, you will play a crucial role in managing and optimising the online sales channels. You’ll be responsible for ensuring that the website and online marketplaces are running smoothly, their products are well-represented, and their customers have a seamless shopping experience. This role is perfect for someone who is detail-oriented, creative, and has a strong understanding of ecommerce best practices.


Key Responsibilities:

- Manage and update content on the company website, including product listings, descriptions, and images.

- Monitor and analyse website performance using tools such as Google Analytics, making recommendations for improvements.

- Oversee the day-to-day management of their online marketplaces (e.g., Amazon), ensuring product listings are optimised and aligned with their brand.

- Work closely with the marketing team to implement digital marketing campaigns, including SEO, PPC, and email marketing.

- Manage stock levels and liaise with the warehouse team to ensure timely fulfilment of orders.

- Analyse sales data to identify trends, opportunities, and areas for improvement.

- Provide excellent customer service support for online queries and issues.


Requirements:

- Previous experience in an ecommerce role, preferably within a retail or design-focused company.

- Strong understanding of ecommerce platforms, including Shopify.

- Proficiency in using analytics tools such as Google Analytics and Helium10.

- Experience managing online marketplaces, particularly Amazon.

- Basic understanding of SEO, PPC, and other digital marketing strategies.

- Excellent organisational skills and attention to detail.

- Strong communication skills and the ability to work collaboratively within a team.


Why Apply?

- Be part of a creative and supportive team where your ideas are valued.

- Opportunity to work with a leading brand in the design and gifting industry.

- Competitive salary and benefits package.

- A vibrant and fun working environment in the heart of London.