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Restaurant Manager

3 months ago

West London, London, United Kingdom The Counter Soho Full time

Overview


The Counter Soho is searching for a Restaurant Manager to join our leadership team.


Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair.



Key Responsibilities


  • Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets.

  • Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously.

  • Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity.

  • Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant.

  • Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities.

  • Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth.

  • Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant.

  • Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives.

  • Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting.

  • Knowledge of relevant regulations and compliance standards, including food safety and licensing laws.

  • Flexibility to work evenings, weekends, and holidays as required.



You have


  • Previous managerial experience in a chef-lead restaurant is a BONUS

  • Strong leadership and interpersonal skills.

  • Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team.

  • Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues.

  • Proven track record of achieving sales targets and driving operational excellence.

  • Sound financial acumen and experience in budget management and financial analysis.

  • Knowledge of relevant laws, regulations, and compliance standards.

  • Flexibility to work evenings, weekends, and holidays.



Benefits


  • Hospitality Rewards

  • WPA medical cash health plan

  • Free lunch

  • Competitive salary and performance-based incentives.

  • Opportunities for career advancement and professional development.

  • Comprehensive benefits package, including health insurance and retirement plans.

  • Employee discounts and perks across portfolio companies

  • Supportive and collaborative work environment.


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