Reservations and Groups Agent

4 weeks ago


Central London, London, United Kingdom The BoTree Full time

We are currently seeking aReservations and Groups Agentto join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.

The duties of ourReservations and Groups Agentinclude:

  • Proactively selling to enhance revenue and guest satisfaction by processing room reservations.
  • Contributing to achieving maximum occupancy for The BoTree by assisting in maintaining effective inventory control.
  • Handling all reservations and group sales enquiries efficiently and professionally.
  • Ensuring that all reservations are inputted into the system efficiently, accurately, and in a timely manner.
  • Enhancing customer satisfaction and hotel revenue by promoting the hotel's other services and facilities to guests.
As our Reservations and Groups Agent, here are some of the great benefits you will receive:

  • Cycle to work scheme
  • Dedicated employee assistance program through Health Assured.
  • Wagestream financial wellbeing
  • Complimentary overnight stay at one of our hotels to celebrate your work anniversary.
  • An extra day's holiday on your birthday.
  • Recommend a Friend: up to £750 when you recommend a friend.
  • Discounted hotel rooms through Preferred Hotels.
  • 33 days holiday per year, including public and bank holidays.
  • Meals while on duty.
If you have previous experience as a Reservations and Group Agentor as a hotel receptionist, apply now

AMRT1_UKCT


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