Distribution Coordinator

1 month ago


Havant UK, Hampshire, United Kingdom Matchtech Full time

Permanent Position in Havant.


Hours: 37.5 per week

Schedule: Monday – Thursday, 8am - 4:15pm, Friday 8am - 3pm (30-minute unpaid break daily)

Location: Onsite, with free parking and complimentary hot drinks

Key Responsibilities:

  • Manage assigned customer accounts, create export shipping documents, and arrange transportation
  • Process sales orders from receipt to dispatch, maintaining procedures for specific customers
  • Liaise with freight forwarders and carriers
  • Collaborate with manufacturing and purchasing to meet customer delivery requirements
  • Inform management of any issues affecting customer service or expectations
  • Maintain organized files and respond to telephone inquiries
  • Release parts in the system, assign retail prices and lead times
  • Handle customs paperwork such as EUR1, ATRs, and Country of Origin certifications
  • Comply with company policies, including Health & Safety and disciplinary procedures
  • Offer flexibility and work additional hours when needed

Ideal Candidate:

  • Proven experience in shipping, distribution, and leadership
  • Background in the marine industry (OEM experience preferred)
  • Proficiency in Microsoft Dynamics (D365), Excel, and PowerPoint
  • Strong communication skills, passion for achieving goals, and a team player
  • Organised, detail-oriented, and able to respond to inquiries within one business day

Targets:

  • Ensure timely processing of sales orders and inquiries
  • Maintain high levels of documentation and communication control
  • Support the department in exceeding customer targets
  • Meet company expectations in professionalism, teamwork, and punctuality

Benefits:

  • 25 days of annual leave + bank holidays (with flexibility during month-end)
  • Pension: 4% employer contribution, 5% employee contribution


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