Guest Services Shift Manager

About the RoleThe main purpose of this role is to deliver exceptional service to our guests while they are enjoying their holiday with us. Here in Guest Services, you will be mainly working behind the scenes on our telephone-based system to help our guests have an alternative, enjoyable experience.ResponsibilitiesProvide fantastic service to our guests,...

About the RoleWe're seeking a passionate leader to join our team at Butlin's Minehead Resort as part of our Accommodation and Guest Services department. As a Venue Manager, you'll play a vital role in helping our guests create unforgettable experiences. You'll be part of a dynamic team responsible for providing exceptional service to our guests, making their...

About UsThe Guest Services team at Butlin's is dedicated to delivering an "Altogether More Entertaining and Fun Break" for our guests. As a key member of this team, you will be responsible for providing exceptional customer service, resolving any issues that may arise during a guest's stay, and ensuring that every visitor has a memorable and enjoyable...

About the RoleThe Guest Services Advisor role is a fantastic opportunity to deliver exceptional service to our guests. As a key member of our team, you will be responsible for providing a warm and welcoming experience to our guests, ensuring their holiday with us is truly unforgettable.Key Responsibilities: Provide exceptional customer service to our guests,...

About the RoleAs a Pool Safety and Guest Experience Manager at Butlin's, you will be responsible for ensuring the well-being and enjoyment of our guests in our Splash Waterworld. Your attention to detail and ability to multitask will be crucial in maintaining a safe and enjoyable environment.Key Responsibilities:Monitor and maintain pool safety standards to...

About the RoleWe are seeking a skilled Shift Manager to oversee daily operations at our Buffets Team. Reporting to the Venue Manager, this role will ensure that operational plans are executed, tasks are completed, and the team is in place to manage fluctuating guest demand while maintaining high operational standards and guest experience.This is an...

About the RoleWe are seeking an experienced Shift Manager to join our Facilities Team at Butlin's. This is a challenging and rewarding role that requires strong leadership skills, technical expertise, and excellent communication abilities.Job DescriptionThe successful candidate will be responsible for overseeing the day-to-day operations of our plumbing...

About the RoleWe're seeking a passionate leader to join our Accommodation and Guest Services department at Butlin's Minehead Resort. As a Venue Manager, you'll play a vital role in delivering exceptional experiences to our guests. You'll be part of a dynamic team responsible for providing a fun and entertaining holiday experience.Key Responsibilities:*...

About the RoleWe are seeking a passionate leader to join our team at Butlin's Minehead Resort as part of our Accommodation and Guest Services department.This is an exciting opportunity for a dedicated individual who enjoys developing people and delivering exceptional experiences to guests by nurturing, training, and coaching the team in a fun-filled...

Venue Cleaner - Night Shift - MineheadDescription About the Role We're looking for venue cleaners to join our resort team! Each week, Butlin's welcomes thousands of guests through our doors, Our venue cleaners will support with a range of cleaning tasks including maintenance of floors, cleaning and dusting of furniture and fittings in designated...

About The RoleWe are seeking a charismatic Guest Experience Ambassador to join our Butlin's Team. As a key member of our welcome team, you will play a vital role in delivering exceptional customer service and creating unforgettable experiences for our guests.About YouYou will be working in our busy check-in area, assisting our guests as they arrive to start...

Performance Manager - MineheadDescription About the RoleTo support the Entertainment Experience Manager for the smooth planning and operational delivery of our entertainment proposition across our breaks.The Performance Manager will be responsible for the seamless delivery of stage-based performances and guest experiences. You will lead day-to-day operations...

Security Team Member (SIA License) - MineheadDescriptionAbout the Role As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good...

Job DescriptionWe are seeking a skilled Plumber Shift Manager to oversee the maintenance and repairs of plumbing and wet heating systems at our resort. As part of our facilities management team, you will ensure compliance with regulatory requirements and coordinate technical inspections to maintain a high standard of service.About the RoleLead a team of...

About the RoleAs Plumber Operations Manager, you will oversee all aspects of plumbing and wet heating maintenance at Butlins resort. This includes coordinating routine technical inspections and ensuring compliance with current regulatory requirements. You will be responsible for overseeing administrative duties, controlling stock and equipment purchases, and...

Bars Venue Manager - MineheadDescription Role Purpose The Bars Venue Manager will be responsible for leading all day-to-day operations within their venue. You will lead your team, focusing on promoting a culture focused on delivering an amazing guest experience alongside driving brand profit and growth. You will also closely monitor P&L, guest NPS and...

At Butlin's, we are seeking an experienced leader to fill the role of Shift Manager in our Restaurants and QSR department.About the JobWe offer a competitive salary of £22,000 - £25,000 per annum, depending on experience.Key Responsibilities:To oversee daily operational plans and ensure that relevant tasks and objectives are being carried out by the...

About the PositionWe are seeking a highly skilled Senior Resort Services Manager to join our team. As a key member of our leadership team, you will be responsible for managing our resort's facilities and services, with a focus on delivering exceptional guest experiences.You will need to have strong leadership skills, with the ability to motivate and engage...

Company Overview:Butlin's has been a leading provider of family breaks and entertainment for over 80 years, offering an Altogether More Entertaining and Fun Break to hundreds of thousands of guests annually. About the Role:The Guest Services Shift Manager will be responsible for ensuring seamless daily operations through prompt and effective resolution of...

We are looking for a highly motivated and experienced leader to join our team as a Shift Manager in our Restaurants and QSR department.Job SummaryReporting to the Venue Manager, the successful candidate will be responsible for ensuring daily operational plans are fulfilled, maintaining high operational standards, and driving key targets.We offer a...